The A/R Collection Analysts are primarily responsible for working with an assigned portfolio of business-to-business accounts in an effort to obtain the lowest possible DSO while retaining the customers' business. Responsibilities:
- Manage assigned customers to ensure they are maintaining established credit privileges
- Perform audits and reconciliations, while resolving account issues.
- Facilitate relationship with Customer, Sales, and internal operations, ensuring resolution of customer issues in a professional, respectful, and timely manner.
- Process and review account adjustments, small balance write offs, credit memos and refunds for assigned customer accounts.
- Resolve discrepancies which may result from short payments, product returns, pricing, or co-op, etc.
- Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems.
- Exhibits and adheres to the established Visual Comfort Company Values.
- Must demonstrate commitment, dependability, punctuality, and adherence to agreed-upon schedule. While being present in the workplace to effectively collaborate and communicate amongst co-workers and teams.
Requirements:
- Associate's degree or equivalent from a college or university accredited by the US Department of Education, with specialization in Accounting, Finance, or Business.
- Minimum of two years of full-time experience in Collections, specifically in a business-to-business context.
- Proficiency in reading, writing, and speaking English.
- Strong proficiency with MS Word, MS Excel, and MS Outlook.
- Ability to reconcile accounts, resolve discrepancies, and manage short payments.
- Excellent understanding of the Collections and Account Reconciliation processes.
- Strong customer service and communication skills.
- Strong organizational and time management skills, with the ability to work independently.
- Strong analytical skills.
- Proven ability to set priorities and work within deadlines.
- Versatility, flexibility, and a willingness to work in a fast-paced, multi-task environment.
- Ability to work collaboratively in a team atmosphere, fostering positive work relationships.
We Provide:
- Competitive Salary and annual discretionary bonus
- Structured training program
- Competitive Medical Benefits
- Minimal cost for Vision and Dental
- $50K company provided Life Insurance
- 401K matching up to 4% of your contributions
- Up to two weeks paid vacation the first year
- Accrued sick time
- Closed on all major holidays
Compensation Range: $25.11/hr#LI-onsiteQualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity, or expression, genetic information, or any other legally protected status.Other details
- Job Family Accounting
- Pay Type Hourly
- Travel Required No
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