B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!
Are you looking for a great place to work? As our new Area Food & Beverage Director, working with Loudoun County's largest hospitality owner and operator, you will have complete responsibility for the product quality, service and profitability of the Food and Beverage Departments at the hotels in our Dulles region portfolio. This position oversees all F&B outlets, venues, banquet operations and catering for the hotels. Works with hotel management to ensure we are utilizing our staffing to the best of our abilities for multiple venues and properties. Our candidate must be a strategic and forward-leaning leader with the demonstrated ability to plan, organize, communicate and execute operational directives for food and beverage operations.
Responsibilities:- Effective Operations of the Food and Beverage Department: Leads the food & beverage staff to ensure the department operates efficiently and business goals are achieved. Attends appropriate meetings and communicates effectively with all responsible staff to ensure guest and team member needs are met. Oversees all F&B outlets, venues, banquet operations and catering for the hotels.
- Guest Service: Accountable for guest satisfaction by ensuring food and beverage service standards are met and guest needs are responded to in a timely manner. Resolves guest complaints in a courteous and friendly manner, focusing on service recovery when applicable.
- People Management and Development: Responsible for interviewing, hiring, coaching, and development of all team members. Evaluates staff performance and takes appropriate corrective action as needed to hold team members accountable.
- Financial Expectations: Accountable for achieving business revenue goals by developing and implementing service programs. Responsible for building and maintaining client relationships to drive repeat business/customer referrals.
- Safety/Risk Management: Conduct routine inspections of food and beverage operations to maintain quality food, beverage and kitchen/restaurant standards per B. F. Saul Company Hospitality Group, brand, local, state and federal regulations.
- Self/Workload Management: Responsible for effective self/workload management. Demonstrates clear written and verbal communication skills.
Qualifications:- REQUIRED SKILLS AND EXPERIENCE
- Education: High school diploma or GED required. College degree or equivalent experience required. Serve Safe, TIPS or CARE beverage service certification or the ability to obtain certification is required.
- Experience/Knowledge/Skills/Abilities: 3+ years of progressive food and beverage experience required, with a minimum of one year supervisory/management experience.
- Physical: Ability to lift, push and pull up to 50 pounds on a regular basis throughout shift.
- PREFERRED SKILLS AND EXPERIENCE
- Experience/Knowledge/Skills/Abilities: Prefer 2+ years of supervisory/management experience in a hotel setting of similar brand or distinction.
Benefits:- Well-Being Benefits
- Health Insurance
- Dental & Vision Insurance
- Short & Long Term Disability
- Vacation Policy
- Long Term Planning:
- 401(k) Retirement Program
- Paid Life Insurance
- Tuition Reimbursement
- Team Member Programs:
- Annual Performance Appraisals and Wage Increase Opportunities
- Discounted Room Rates for Team Members, Family and Friends
- Complimentary Room Stays
B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
Equal Opportunity Employer/Veterans/Disabled
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