Location: San Francisco,CA, USA
At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.
The Area Management Specialist (AMS) will work with other property leaders to resolve, troubleshoot and assist the site team with operations. This role requires a highly organized and proactive individual who can manage variety of property management tasks, prioritize, and travel between properties as needed. This is an on-site position. The AMS will work with property staff to address and resolve operational and compliance issues.
The ideal candidate will be a subject matter expert in affordable housing property management, with strong problem-solving and leadership skills.
We encourage candidates with lived experience to apply. This is an on-site position. Healthcare eligibility begins on Day 1 of employment.
Pay: $33.00 - 35.02/hour DOE (equivalent to $68,6400 - 72,800/year) + SIGN ON BONUS $3,280
Benefits:
* 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
* Early close Fridays - 3 paid hours off early each Friday.
* Health, dental (adult and child orthodontia included), vision, and pet insurance.
* Employer paid life insurance.
* 403b + match, paid volunteer time, and more.
Duties:
* Follow rent collection procedures and achieve benchmarks.
* Ensure that occupancy levels are at budgeted levels and higher.
* Achieve rents allowed under regulatory programs.
* Train staff to use property management, accounting, and personnel software effectively.
* Collaborate with Resident Services and third-party agencies to meet service objectives.
* Monitor and enforce safety guidelines outlined in the Injury and Illness Prevention Plan.
* Regularly review and manage property expenses, effectively manages and adheres to budgeted guidelines.
Minimum Qualifications:
* High school diploma or equivalent.
* Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws.
* Experience being accountable for financials.
* Previous housing or property management experience including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties.
Preferred Qualifications:
* Professional certification in property or affordable housing management.
* Minimum of two (2) years of administrative, accounting, customer service, and/or supervisory experience.
* Multi-site property management experience.
Knowledge and Skills:
* Comprehend and communicate in the English language both orally and in writing.
* Interpret and understand financial information generated from property management software reports.
* Proficiency with Microsoft Office.
* Define and solve problems.
Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.