IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's We Do More philosophy reflects it's dedication to the growth and success of it's employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.
Time Type:Full time
Department:420 Branch Administration
Job Summary: The Area Sales Manager is responsible for managing multiple branches for a specific geographic area to meet the company growth and retention goals. Strategizes and implements referral programs and service initiatives for bank growth while meeting customer needs. This position supervises employees responsible for various aspects of multiple branch operations and processes. Develops and promotes good community relationships.
Job Description:ESSENTIAL JOB FUNCTIONSThe statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
- Facilitates sales plans to achieve market production goals
- Ensure implementation of market call campaigns, customer sales calls, and outreach activities to reach sales performance and deposit growth goals
- Analyze sales reports to drive sales production and elevate performance
- Develop Sales Managers by way of side by side development, coaching, observing and on-the-job training to be effective sales leaders
- Facilitates sales development training sessions at a market level
- Travel to various site locations to include outer markets to support assigned locations
- Advises Corporate Sales Managers of any leadership recommendations to include promotions and salary adjustments.
- Manages market profitability by achieving branch production goals to include account generation, deposit growth, and service measured through JD Power
- Cultivates an environment that exemplifies a superior level of customer service.
- Perform Human Resources activities such as prepare staff evaluations and disciplinary actions
- Facilitates communication within Managers and Branches
- Attend corporate and market meetings
- Oversee proper security policies and procedures are being adhered at the branch level
- Participate in corporate and market initiatives as needed
- Serve our community by participating in various organizations to enrich and support our communities
- Provides approvals for Market retail customer portfolio adhering to Bank Policies
- Ensure staff retention
- Actively engage in various bank meetings
- Conduct employee terminations in the absence of a sales manager
- Participate in continuing education to include travel
- Support after hours as needed
- Flexibility to perform the duties of a Branch Manager, Sales Associate, and Teller Operations functions
- Ability to perform to Sales Scorecard expectations at a minimum
- Other duties as needed
SKILLS- Problem analysis
- Focus on results
- Openness to change
- Management of personnel resources
- Initiative
- Persuasion
- Coordination
- Time management
- Leadership
- Planning
- Sound judgement and decision making
- Service orientation
- Promotes teamwork
- Comprehensive persuasion and negotiation
- Social perceptiveness
- Strong oral and written communication
- Focus on sales
- Stress management
EDUCATION & KNOWLEDGE- Bachelor's degree preferred
- Multi-unit retail management experience required
- 3-5 years retail management experience or equivalent banking industry experience
- Good knowledge of computer systems technology.