Location: Rochester,NY, USA
Asset Solutions Specialist
About the Organization Advantage Federal Credit Union is a Not-for-Profit financial organization, wholly and locally owned and operated by and for its members. Our mission is to be every member's first choice for financial services. Community is at the root of Advantage FCU as well as the heart and soul of the credit union. We are actively involved with the Rochester community and we support many foundations, charities and organizations.
Location Metro
Description
The Asset Solution Specialist position works as a member of the Collections Department and pays up to $23.50 per hour.
The Asset Solutions Specialist role is to preserve the credit union's assets by controlling delinquent loan accounts, collecting delinquent loan payments and/or recovering collateral.
Paperwork to be completed includes the following:
+ Contacts delinquent accounts (by assigned queue) by phone (75 Outbound and 125 Inbound) calls, mail and email
+ Takes appropriate action to bring current
+ Other collection duties:
+ Reply to attorney emails (back-up)
+ Charge off loans (smart pay and overdrawn accounts)
+ Posting attorney checks (back-up)
+ Performs other job related duties as assigned
+ Debt Settlement related work - filing claims, follow up and applying payments
+ Filling out charge off worksheet and send to Collections Manager for approval
+ Processing returned mail on collections related activity
+ Insurance Claims - filing claims, follow up and applying payments
+ Process subpoenas (back-up)
+ All other necessary filing
Position Requirements
Must be available to work Fridays 9:30am-6pm (once a month) and Saturdays 9am-1pm (once a month).
Experience: Six months to two years of similar or related experience.
High School Diploma or GED is required. Associates Degree preferred.
A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities
Category Collections
Exempt/Non-Exempt Non-Exempt
Full-Time/Part-Time Full-Time
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.