Assistance Payments Worker 8-11 - Washtenaw
: Job Details :

Assistance Payments Worker 8-11 - WashtenawPrint ( Payments Worker 8-11 - WashtenawSalary$48,526.40 - $70,657.60 AnnuallyLocationYpsilanti, MIJob TypePermanent Full TimeJob NumberAPW- WashtenawDepartmentHealth and Human Services - CountiesOpening Date06/29/2023Closing DateContinuousBargaining UnitUNITED AUTO WORKERS (UAW)+ Description+ Benefits+ QuestionsJob DescriptionThe MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit ourMDHHS Diversity, Equity, and Inclusion Plan.The role of the Eligibility Specialist is to strengthen Michigan families by:+ Ensuring that each person/family that applies for public assistance receives the type and level of assistance that they are eligible for.+ Assessing the needs of each person/family and giving them appropriate information and making any referrals and/or contacts to persons/agencies to help them meet their needs.+ Providing all families with information about the expectations and goals of DHS.+ Encouraging and guiding families in their efforts to become self supporting.Click here to view the fullPosition Description ( (8-E10),APW 11 Position Description ( , & here to view the Job Specification. ( Education and ExperienceEducationCompletion of two years of college (60 semester or 90 term credits).ExperienceAssistance Payments Worker 8No specific type or amount is required.Assistance Payments Worker 9One year of experience equivalent to an Assistance Payments Worker 8, Migrant Program Worker 8, or Family Independence Specialist 9.Assistance Payments Worker E10Two years of experience equivalent to an Assistance Payments Worker, including one year equivalent to an Assistance Payments Worker 9;ORTwo years equivalent to a Migrant Program Worker, including one year equivalent to a Migrant Program Worker 9;ORTwo years of experience equivalent to a Family Independence Specialist, including one year equivalent to a Family Independence Specialist 10.Assistance Payments Worker 11Three years of experience equivalent to an Assistance Payments Worker, including one year equivalent to an Assistance Payments Worker E10; Three years equivalent to a Migrant Program Worker, including one year equivalent to a Migrant Program Worker E10; or, Three years of experience equivalent to a Family Independence Specialist, including one year equivalent to a Family Independence Specialist P11.Alternate Education and ExperienceFour years of administrative support experience in a human services or office setting, including two years equivalent to the experienced (E7) level, may be substituted for the education requirement.Completion of one year of college (30 semester or 45 term credits) and three years of administrative support experience in a human services or office setting, including one year equivalent to the experienced (E7) level, may be substituted for the educationrequirement.Three years of Home Aide experience, including one year equivalent to a Home Aide E8, may be substituted for the education requirement.Additional Requirements and InformationYour application will be valid for 6 months from the date you apply. To make changes or add attachments, you may reapply.Position Location/Remote Office: This position may work remotely or work hybrid (remote/office). The office is located at the Washtenaw County Department of Health and Human Services office at 22 Center St, Ypsilanti, MI 48198.Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:+ A secure work location that allows privacy and prevents distractions.+ A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.+ Suitable lighting, furniture, and utilities.To be considered for this position you must:+ apply for this position online via NEOGOV; click on Apply in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.+ attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.+ attach a cover letter.+ if applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.#MDHHSjobs#Veteranfriendly#Careerswithpurpose#CommunityHeroesFollow us onLinkedIn ( for more job opportunities!MDHHS is proud to be a Michigan Veteran's Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.The department reserves the right to close this posting at any time if it is determined that a sufficient number of applications have been received.State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.More details on benefits for our new hires are below:Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state's military and veterans; rebuild our state's infrastructure; or support other state agencies through our fiscal, IT, and HR systems.Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees' annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available atwww.mi.gov/employeebenefits.Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state's contributions fully vest after just 4 years. More information is available at and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.Paid Parental Leave:Eligible employees can take12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child.Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year's Eve and Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans.Information ( to help determine if you could qualify is available from the U.S. Department of Education.Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.Professional Development:To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park-just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan's affordable cost of living, you can explore all that Michigan has to offer.Updated: 2/28/2401ASTPWKR8-E10 - Do you possess one of the following? Two years of college (60 semester or 90 term credits). Please attach a copy of your official transcript(s). OR Four years of administrative support experience in a human services or office setting, including two years equivalent to the experienced (E7) level. OR One year of college (30 semester or 45 term credits) and three years of administrative support experience in a human services or office setting, including one year equivalent to the experienced (E7) level. Please attach a copy of your official transcript(s). OR Three years of Home Aide experience, including one year equivalent to a Home Aide E8.+ Yes+ No02Do you have an associate's degree or higher? (Please attach a copy of college transcript. Applicants who fail to do so may be screened out).+ Yes+ No03Do you possess a Bachelor's degree in any major? (Please attach a copy of your college transcript. Applicants who fail to do so may be screened out).+ Yes+ No04ASTPWKR - Please select your level of experience.+ None+ One to two years of experience equivalent to an Assistance Payments Worker 8; Migrant Program Worker 8; or Family Independence Specialist 9.+ Two to three years of experience equivalent to an Assistance Payments Worker (including one year equivalent to the 9 level); Migrant Program Worker (including one year equivalent to the 9 level); or Family Independence Specialist (including one year equivalent to the 10 level).+ At least three years of experience equivalent to an Assistance Payments Worker (including one year equivalent to the E10 level); Migrant Program Worker (including one year equivalent to the E10 level); or Family Independence Specialist (including one year equivalent to the P11 level).05How many years experience do you possess navigating between different programs or applications (such as Microsoft Office and/or automated systems) and obtaining and processing the necessary information? (if you possess this experience, you must document in your application materials to allow for accurate screening).+ More than five years+ 3-5 years+ 1-3 years+ Less than one year+ None06How many years of experience do you possess where part of your daily duties involves dealing with customers to obtain detailed information either on the phone or in person? (If you possess this experience, you must document in your application materials to allow for accurate screening).+ More than five years+ 3-5 years+ 1-3 years+ Less than one year+ None07How many years of administrative support experience do you possess working in an office setting? (ie: work where the principal duties and responsibilities involve office support work in such areas as answering telephones, customer and staff support, word processing, data production, database and file maintenance, performing calculations and secretarial office coordination).+ More than five years+ 3-5 years+ 1-3 years+ Less than one year+ None08How many years of experience do you possess determing eligibility of benefits? (If you possess you must document in your application materials to allow for accurate screening).+ More than five years+ 3-5 years+ 1-3 years+ Less than one year+ None09How many years of experience do you possess in computer data entry and retrieval? (If you possess, you must document in your application materials to allow for accurate screening.)+ More than five years+ 3-5 years+ 1-3 years+ Less than one year+ None10How many years of experience do you possess working with a population who may be volatile? (If you possess, you must document in your application materials to allow for accurate screening.)+ More than five years+ 3-5 years+ 1-3 years+ Less than one year+ None11How many years of experience do you possess interviewing or questioning customers to solicit pertinent information in order to provide certain services? (If you possess, you must document in your application materials to allow for accurate screening.)+ More than five years+ 3-5 years+ 1-3 years+ Less than one year+ None12How many years of experience do you possess in a job that requires strong production skills to keep large volumes of paperwork moving through a process quickly and accurately? (If you possess, you must document in your application materials to allow for accurate screening.)+ More than five years+ 3-5 years+ 1-3 years+ Less than one year+ None13How many years of experience do you possess in a job that involves having to meet deadlines? (If you possess, you must document in your application materials to allow for accurate screening.)+ More than five years+ 3-5 years+ 1-3 years+ Less than one year+ None14From the options below, which accurately describes your current status? (A current state employee works for an actual state department such as the Department of Corrections, the Department of Transportation, etc.)+ A current Department of Health and Human Services (DHHS) employee+ A Department of Health and Human Services (DHHS) employee in layoff status+ A current State of Michigan (non-DHHS) employee+ A State of Michigan (non-DHHS) employee in layoff status+ None of the above15Are you currently in a position at DHHS that is represented by the UAW Local 6000? (Services Specialists, FIS, or APW)+ Yes+ No16Do you have an Intentional Program Violation from the Department of Human Services?+ Yes+ No17** Please select from the options below: (Please note, actions that have been expunged, formal counseling, and layoff actions need not be reported.)+ I have been dismissed within the last two years+ I have resigned in lieu of discipline or dismissal within the last two years+ I have been suspended without pay within the last two years+ I have received an unsatisfactory rating in the last two years+ I have received a written reprimand within the last two years+ I have signed a last chance agreement with MDHHS within the last two years+ I certify that none of the above circumstances apply to me18Do you have any objection to being finger printed or drug tested?+ Yes+ No19Do you possess a valid driver's license?+ Yes+ No20If you answered yes to the previous question, list the issuing state, license number, and expiration date. If you do not have a valid license, type N/A.21Do you read, write and speak Arabic Fluently? (you may be required to translate a document in the interview process)+ Yes+ No22Do you read, write and speak Spanish Fluently? (you may be required to translate a document in the interview process).+ Yes+ No23Did you attach a cover letter and a copy of your résumé to your application? (Failure to do so may result in your application being screened out.)+ Yes+ No24Did you attach a copy of an official college/university transcript to your application? (Failure to do so may result in your application being screened out.)+ Yes+ No25How did you hear about this job posting?+ Internet+ Friends+ Career Fair+ College Informational Session+ MiTalent+ LinkedIn+ Career Builders+ Indeed+ Other26If you attended a specific career fair and/or college informational session, please check the appropriate boxes.+ Michigan State University+ Western Michigan University+ Oakland University+ University of Detroit Mercy+ Eastern Michigan University+ Marygrove College+ GrandValley State University+ Baker College+ Northern Michigan University+ N/A27Are you interested in a Limited Term position?+ Yes+ No28Are you a current, active Assistance Payments Worker in MDHHS?+ Yes+ No29Are you a current MDHHS employee classified as an Assistance Payments Worker interested in moving to the same class and level at this location?+ Yes+ No30Have you ever been convicted of a felony?+ Yes+ No31Have you ever been convicted of a misdemeanor?+ Yes+ No32If you answered yes to the previous question, which misdemeanor best fits your situation? If you marked no on the previous question, please check None.+ DUI+ Embezzlement+ Retail Fraud+ Traffic Violation resulting in a misdemeanor conviction+ Abuse or neglect+ Minor in Possession+ Breaking and Entering+ Assault or Domestic Violence+ Other - Not listed+ None33Do you have the ability to work from home, including home internet service? OR Are you willing to purchase home internet service if hired?+ Yes+ No34How has your background and experience prepared you to be effective in an environment where we see awareness of and respect for diversity as an important value?Required QuestionAgencyState of MichiganDepartmentHealth and Human Services - CountiesAddressSee Posting Above for Contact InformatiOffice of Human ResourcesMichiganApplyPlease verify your email addressVerify Email