Location: Memphis,TN, USA
1. Maintain complete knowledge of and comply with all corporate accounting and hotel policies, service procedures and standards.
2. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
3. Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
4. Always maintain positive guest relations.
5. Resolve guest complaints, ensuring guest satisfaction.
6. Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
7. Maintain complete knowledge of financial software.
8. Maintain ethics.
9. Ensure the accurate and timely preparation, review, and distribution of monthly financial statements and annual audits.
10. Periodically review and enhance system of internal revenue and cost controls throughout the hotel.
11. Assist with management and security of hotel balance sheet assets to include, but not limited to cash.
12. Supervise the Accounting staff to ensure that all work is prepared on a timely basis.
13. Reconcile credit card accounts monthly.
14. Reconcile and analyze all balance sheet accounts monthly.
15. Prepare all month-end journal entries, post entries to the general ledger, and prepare financial statements subject to review by the controller.
16. Assist in budgeting and forecasting process.
17. Conduct monthly audit of the general cashier's bank and other house banks.
18. Prepare supporting schedules of the financial statements and any other analytical work required by the Controller and management.
19. Participate in the training of any new accounting employee.
20. Direct activities and prepare schedules required for year-end audit.
21. Perform other work-related duties as assigned by management.