Job Type Full-timeDescriptionWHAT MAKES VOA SPECIALVolunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve-our programs across Colorado look different because each community is distinct. Volunteers of America recognizes the senior who needs assistance with her grocery shopping in Fort Collins, and the student in Aurora who has never been to summer camp. We support Denver's homeless veterans who have been underserved, and prepare preschoolers challenged by poverty to be successful in elementary school and beyond. Wherever we go we engage faith, relationship-building, and volunteers to lift-up and support Colorado's most vulnerable citizens.JOB SUMMARYResponsible for the timely and accurate completion of the application, certification and recertification processes;Assisting the Community Administrator by addressing the daily needs and issues of residents; and responsible forProperty operations in absence of the Community Administrator including problem-solving and making sound decisions.JOB DUTIES
- Process applications, certifications, re-certifications and interim certifications by conducting applicant/resident interviews, obtaining 3rd verifications as necessary, calculating income/assets/medical expenses and entering data into the property management software.
- Execute applicant lease documents in accordance with Volunteers of America policy and procedure.
- Collection and posting of resident rents and utilities, deliver rent delinquency notices and review of resident ledgers to reconcile accounts.
- Maintains applicant waitlist and resident files in accordance with program regulations., conducts semi-annual waitlist updates., and compiles program required documents for annual financial audit.
- Enter coded invoices into property management software.
- Monitoring the property and resolve minor issues and escalate more serious issues in the absence of the Community Administrator.
- Collaborates with Service Coordinators to enhance resident quality of life.
- Mandatory COS Certification, LIHTC and Fair Housing training required to be obtained through outside agencies as designated by VOA Colorado within 1 year of employment.
- Predictable, consistent attendance.
- Performs all other duties as assigned.
RequirementsKNOWLEDGE AND SKILLS
- Knowledge of Fair Housing Laws and state landlord rights and obligations.
- knowledge of the HUD 202, Section 8 and Low-Income Housing Tax Credit programs.
- Ability to communicate well
- Good phone etiquette
- Basic knowledge
- Detail oriented
MINIMUM QUALIFICATIONS
- High school diploma or its equivalent and one-year administrative/clerical office experience.
- Knowledge of computer operations to include basic data entry.
- Must be able to communicate effectively and maintain good relations with residents and employee
- Basic math aptitude
POSITION TYPE AND EXPECTED HOURS OF WORKFull-time, Monday-Friday 8:00am to 5:00pmPAY RANGE:$22/hourBENEFITS (eligibility is based on job type/status)Paid HolidaysPaid Time OffVolunteer/Wellness DayTuition AssistancePension and 403b Retirement PlanHealth, Dental, Vision, Pet InsurancesLife Insurance (Including Accidental Death & Dismemberment)Accident InsuranceEmployee Assistance/Work Life Balance ProgramEmployee Discount ProgramLifeLock with NortonVolunteers of America is an EEO/AA EmployerPosition will remain open until filledVISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLEVeterans are strongly encouraged to applyEmployee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact ...@VOAColorado.org to begin the Interactive Process. Salary Description 22.00/hr