Location: Harrisburg,PA, USA
THE POSITION
Do you take pride in the high degree of precision and organization you deliver in the workplace? If so, consider starting a new chapter in your career with the Department of Labor & Industry! We are eager to welcome an Administrative Officer 3 to serve as the Assistant Appeals Administrator and Presiding Officer in the appeal process for employer UC Petitions for Reassessments. This is an exciting opportunity to independently conduct reviews, hold hearings, and draft decisions regarding unemployment compensation tax assessments. Apply today to become an essential part of our specialized legal team as you manage day-to-day operations within the office!
DESCRIPTION OF WORK
As an Assistant Appeals Administrator and Presiding Officer, you will conduct administrative proceedings involving Petitions for Reassessments filed by employers or putative employers in response to Notices of Assessment issued by the Office of UC Tax Services. You will be expected to research, interpret, and apply a wide range of laws and regulations to be utilized when completing duties. In this role, you will be responsible for presiding over hearings as necessary, where you will receive testimony, evidence, and disposition of procedural matters. This position gives you the opportunity to draft prompt and fair decisions based upon a record developed from a hearing, with or without post hearing briefs, or the paper record. You will also be responsible for providing procedural guidance and instruction to interested parties regarding:
* Scheduling, reconvening, administering of oaths, and issuing subpoenas
* Ruling on offers of proof and receiving evidence
* Taking depositions
* Holding conferences before and during hearings
* Disposition of procedural matters and motions
* Reviewing briefs and pleadings filed by parties
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
* Full-time employment
* Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
* Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
* Salary: In some cases, the starting salary may be non-negotiable.
* You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
* One year as an Administrative Officer 2; or
* Four years of experience in progressively responsible and varied office management of staff work in public or private organization, including experience in personnel management budgeting or procurement; and such training as may have been gained through graduation from a four-year college or university; or
* Any equivalent combination of experience and training.
Other Requirements:
* You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
* You must be able to perform essential job functions.
How to Apply:
* Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
* If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
* Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
* Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
* Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ...@pa.gov.
Telecommunications Relay Service (TRS):
* 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
* Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
* Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
* Your score is valid for this specific posting only.
* You must provide complete and accurate information or:
* your score may be lower than deserved.
* you may be disqualified.
* You may only apply/test once for this posting.
* Your results will be provided via email.
Learn more about our Total Rewards by watching this short video!
See the total value of your benefits package by exploring our benefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little extras that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.
* Eligibility rules apply.
01
Have you been employed by the Commonwealth of Pennsylvania as an Administrative Officer 2 for one or more years full-time?
* Yes
* No
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
How many years of full-time experience do you possess in varied office management or staff work in a public or private organization, including experience in personnel management, budgeting or procurement?
* 4 years or more
* 3 but less than 4 years
* 2 but less than 3 years
* 1 but less than 2 years
* Less than 1 year
* None
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05
What level of college coursework have you completed in business administration, public administration, human resources, strategic leadership, or other related areas? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the Attachments tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visit Info/Pages/default.aspx#q3 and click on Other Information.You must attach your documentation prior to the submission of your application by using the Attachments tab on the left. You will not be able to add a document to the application after it has been submitted.
* Master's degree or higher
* Bachelor's degree
* Some coursework
* None
06
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which Level of Performance most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The Level of Performance you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the Yes button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to our FAQ page.
* Yes
07
WORK BEHAVIOR 1 - PRESIDES AS THE HEARING OFFICER
Presides as the hearing officer for pre-hearing conferences and quasi-judicial administrative hearings by resolving issues required for the scheduling of hearings; assuring compliance with due process for all involved parties; providing an opening statement and administering oaths; directing the examination and cross examination of witnesses; receiving and evaluating testimony and evidence; ruling on objections, requests and motions; receiving closing statements and/or briefs; and determining when to close the record.
Levels of Performance
Select the Level of Performance which best describes your claim.
* I have experience presiding as the hearing officer for pre-hearing conferences and quasi-judicial administrative hearings by resolving issues required for the scheduling of hearings; assuring compliance with due process for all involved parties; providing an opening statement and administering oaths; directing the examination and cross examination of witnesses; receiving and evaluating testimony and evidence; ruling on objections, requests and motions; receiving closing statements and/or briefs; and determining when to close the record.
* I have experience as a legal or non-legal representative of parties to quasi-judicial administrative hearings conducting direct examination and cross examination of witnesses; introducing testimony and evidence; making requests, motions, and closing statements and preparing briefs.
* I have successfully completed college-level coursework related to legal studies.
* I have NO experience or coursework related to this work behavior.
08
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name(s) of the employer(s) where you gained this experience
* The actual duties you performed related to your experience presiding as the hearing officer or as a legal or non-legal representative of parties for pre-hearing conferences or quasi-judicial administrative hearings
* The type(s) of pre-hearing conferences or quasi-judicial administrative hearings you presided over or served as a legal or non-legal representative for
* Your level of responsibility
09
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
* College/University
* Course Title
* Credits/Clock Hours
10
WORK BEHAVIOR 2 - PREPARES DECISIONS AND ORDERS
Prepares written decisions and orders reflecting the evaluation of evidence which includes making findings of fact legally sufficient to support ultimate decisions; explaining all legal issues present in the cases; stating the statutes or regulations under which the cases are decided; providing reasoning for decisions which represent the application of law to the set of facts; and providing a conclusion which resolves the issues and states the legal effect in the cases.
Levels of Performance
Select the Level of Performance which best describes your claim.
* I have experience writing decisions and orders reflecting the evaluation of evidence which includes making findings of fact legally sufficient to support ultimate decisions; explaining all legal issues present in the cases; stating the statutes or regulations under which the cases are decided; providing reasoning for decisions which represent the application of law to the set of facts; and providing a conclusion which resolves the issues and states the legal effect in the cases.
* I have experience as a legal or non-legal representative of parties presenting facts and law, writing briefs, legal memorandums, or in-depth motions or requests for judges or hearing officers' consideration.
* I have experience drafting first-level decisions.
* I have successfully completed college-level coursework related to legal writing or journalism.
* I have NO experience or coursework related to this work behavior.
11
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name(s) of the employer(s) where you gained this experience
* The actual duties you performed related to your experience preparing decisions, orders, briefs, legal memorandums, in-depth motions, or requests
* The type(s) of correspondence you prepared
* Your level of responsibility
12
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
* College/University
* Course Title
* Credits/Clock Hours
13
WORK BEHAVIOR 3 - COMMUNICATION
Verbally communicates with staff, citizens, government officials, pro se individuals, attorneys, and non-attorney representatives in adjudications to explain applicable laws, regulations, policies, and procedures.
Levels of Performance
Select the Level of Performance which best describes your claim.
* I have experience explaining applicable laws, regulations, policies, and procedures to pro se individuals, attorneys, or non-attorney representatives in adjudications.
* I have experience explaining established policies and procedures to individuals and answering questions related to laws and regulations.
* I have successfully completed college-level coursework related to counseling, public speaking, or public relations.
* I have NO experience or coursework related to this work behavior.
14
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name(s) of the employer(s) where you gained this experience
* The actual duties you performed related to your experience explaining established policies and procedures and answering questions related to laws and regulations. Include whether the audience was in adjudications.
* Your level of responsibility
15
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
* College/University
* Course Title
* Credits/Clock Hours
16
WORK BEHAVIOR 4 - ANALYZING AND RESEARCHING INFORMATION
Analyzes and researches laws, documents, records, reports, accounts, or other information for compliance with applicable laws, provisions, and regulations, and to draft a decision for signature.
Levels of Performance
Select the Level of Performance which best describes your claim.
* I have experience analyzing and researching laws and information for adherence to applicable policies, rules, and regulations in order to draft a final decision for signature.
* I have experience analyzing and researching laws and information in order to recommend a course of action. Someone else was responsible for drafting a final decision.
* I have successfully completed college-level coursework related to data analysis or research.
* I have NO experience or coursework related to this work behavior.
17
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name(s) of the employer(s) where you gained this experience
* The actual duties you performed related to your experience analyzing and researching information
* Your level of responsibility
18
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
* College/University
* Course Title
* Credits/Clock Hours
Required Question
Agency Commonwealth of Pennsylvania
Address 613 North Street
Harrisburg, Pennsylvania, 17120
Website