Assistant Banking Office Manager
: Job Details :

Description:

The Assistant Banking Office Manager will play a crucial role in supporting the Banking Office Manager in overseeing daily operations and ensuring efficient functioning of the branch. This position involves managing administrative tasks such as approving time off requests and managing time cards, as well as providing excellent customer service and support to branch staff.

Requirements:

ESSENTIAL JOB RESPONSIBILITES:

Manage and supervise department employees

Review and approve time off requests submitted by branch staff

Ensure adequate staffing levels are maintained to meet customer service needs

Oversee the accuracy and completeness of time cards for branch employees

Collaborate with the Banking Office Manager to address performance issues and implement corrective actions as needed

Ensure a high level of customer satisfaction by addressing customer concerns promptly and effectively

Ensure compliance with all regulatory requirements and internal policies

Identify opportunities to improve efficiency and streamline processes within the branch

Market branch within the community to attract business

Other duties as assigned

JOB REQUIREMENTS:

Education: High School Diploma; College Degree Preferred

Work Experience: 2-4 years of retail experience

Supervisory Experience: supervisory experience preferred

Licenses/Accreditations: N/A

Computer Skills: Proficient with Microsoft Office Suite

Other Requirements: Knowledge of bank products and services. Excellent communication skills. Ability to handle pressure and meet deadlines. Detail oriented. Ability to work in and facilitate a team environment. Good organization and time management skills. Able to be flexible and adaptable to changing environment. Ability to operate standard office equipment (10-key, PC, typewriter).

Preferred Skills/Experience: Strong attention to detail and accuracy; professional and courteous communication skills. Strong verbal, written, and customer service skills. Critical thinking and problem solving. Ability to effectively communicate between key internal business partners.

Customer Service: Strong emphasis on excellent customer service skills; ability to work effectively with both internal and external contacts. Maintains confidentiality in handling customer and bank information.

Financial: Familiarity with financial terms and practices; mathematical calculations.

Administrative Duties: Planning and scheduling meetings, time card and employee time off planning, organizing and maintaining both paper and electronic files

Autonomy: Ability to delegate tasks and responsibilities to others.

InBank is an Equal Opportunity Employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, or any other characteristic protected by applicable federal, state, or local laws.

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