Shore United Bank is seeking a full-time Branch Operations Manager (Assistant Branch Manager) to join our team. This position is responsible for assisting with managing a branch office to meet the financial services needs of customers in the assigned community market area. The Branch Operations Manager will assist the Branch Manager in providing leadership to the bank through efficient daily operations in all areas of banking service. Essential Functions Include:
- Supports the Branch Manager in overseeing the daily workflow of the branch.
- Assist Branch Manager in implementing business development strategies for the branch to achieve goals.
- Provide loan processing for customers based on loan authority established by Loan Policy; take applications and handle routine inquiries concerning loans, rates, and payment schedules.
- Make business development calls to prospective new customers and to current customers to enhance the customer relationship.
- Assist Branch Manager in efforts to reach profit, performance, and customer service goals.
- Serve as an active member of the branch team by performing all the duties of a Personal Banker, Branch Banking Supervisor, or Branch Banking Specialist as necessary.
- Provide investigation, analysis, and resolution to customer problems/concerns; assure customer needs are met.
- Assist with monitoring branch financial activities, perform audits, reviewing and preparing reports, and managing cash levels for branch.
- Manage branch operations when Branch Manager is absent.
- Maintains the highest level of confidentiality with all information obtained.
- Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g., Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, SAFE Act, etc.; ensures that the office and all personnel adhere to the same.
- Participates in required training sessions, including training for compliance with BSA/AML policies and procedures.
Location:Elliott Road Branch - 8275 Elliott Rd, Easton, MD 21601 Position Type/Expected Hours of Work:
- Full-time.
- Exempt position.
- Days of Work: Monday-Saturday (Rotating Saturdays, closed Sundays).
Required Education and Experience:
- Bachelor's degree in related field or equivalent banking experience.
- 3 years' experience in a branch role.
- Minimum 1 year experience in a supervisory role.
- Working knowledge of consumer and mortgage loans.
Compensation:
- The pay range for this position is $58,656 - $70,000 annually.
- Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.
Company Benefits:
- Join a family and community-oriented workplace that offers a team environment, along with a collaborative and friendly place to work.
- Comprehensive benefits package for full-time employees including health, dental, vision, company-paid life insurance, mental health well-being, short-term and long-term disability, and much more!
- Paid parental leave
- 401k savings plan with up to a 4% company match
- Employee Stock Purchase Plan
- Employee perks such as: employee banking services, loan discount program, education assistance, career development program, Employee Assistance Program, and wellness initiatives.
- Opportunity for growth and advancement
- Paid training program and continuous training sessions throughout the year on various topics
- Generous paid time off and paid sick time
- Community involvement opportunities
Shore United Bank is a full-service financial institution with a rich history dating back to 1876. In excess of $6 billion in assets, we offer innovative financial services delivered with the personal touch you expect. We serve a broad geographic area with branches in Maryland, Delaware, and Virginia, and we also provide a comprehensive suite of digital banking services that allow you to bank with us no matter where life takes you. In addition to banking, we offer trust and wealth management services through Wye Trust, a division of Shore United Bank. Together, our team of experienced professionals is dedicated to helping you achieve your financial goals. Shore United Bank: Good things are happening here. ® Shore United Bank is an Affirmative Action/Equal Opportunity Employer. Shore United Bank is an E-Verify participant.