ASSISTANT CLINIC MANAGER
: Job Details :

Job DescriptionESSENTIAL ROLE: Assistant Clinic Manager plays a crucial role in supporting the operations of a healthcare facility. The position typically involves both administrative and clinical responsibilities to ensure smooth day-to-day functioning.REPORTING RELATIONSHIPS: The Assistant Clinic Manager reports directly to the Clinic Manager and works with the providers to find the most effective ways of executing the daily duties of the clinic.ESSENTIAL DUTIES & RESPONSIBILITIES: (Supervisory)

Administrative Support:

• Assist in managing the clinic's daily operations.
• Oversee scheduling of staff, patient appointments, and resource allocation.
• Handle billing, coding, and insurance-related issues.
• Manage the clinic's inventory and supplies.
• Support in creating reports, maintaining records, and ensuring compliance with regulations.

Staff Supervision:

• Assist in hiring, training, and evaluating clinical and administrative staff.
• Ensure that team members are adhering to clinic policies and procedures.
• Address staff concerns and foster a positive work environment.

Patient Care Support:

• Coordinate patient care, ensuring efficient and quality services.
• Address patient complaints and work to improve patient satisfaction.
• Maintain a patient-focused environment.

Quality Control & Compliance:

• Ensure that the clinic follows local, state, and federal health regulations.
• Monitor compliance with health and safety standards, including infection control.
• Oversee medical records to ensure they are accurate and up to date.

Financial Management:

• Assist in budgeting, managing clinic finances, and controlling costs.
• Support revenue cycle management, including handling claims and reimbursements.

PERFORMANCE REQUIREMENTS:Must have exceptional interpersonal skills, ability to work with providers, patients and staff and provide conflict resolution when necessary.Must possess excellent customer service skillsMust have knowledge of administrative policies in medical clinicMust be detail oriented and able to multitaskMust have excellent communication skills, both verbal and writtenMust be familiar with HIPAA policies and proceduresMust have experience with computer systems, spreadsheets, and word processingMust demonstrate leadership skills including critical thinking, conflict management, negotiation and motivation, and personnel developmentMust be courteous, honest, and professional at all timesEDUCATION AND EXPERIENCE:Associate's degree in health, business or nursing preferredThree years or more proven supervisory experience preferredPREFERRED QUALIFICATIONS: Previous medical office experience strongly preferred. Must have understanding of ethics of confidentiality.WORKING CONDITIONS: Medical office environment. Multi-task oriented position including direct patient care may require sitting or standing for long periods. Some bending, stooping, and lifting up to 50 lb. Must interact with physicians, patients and other office personnel. Must possess socio-economic and cultural sensitivity. May involve contact with angry, upset, or ill persons. Will involve potential exposure to blood and bodily fluids and other hazardous substances. Must have auditory acuity to handle phone calls and extensive patient interaction.CONFIDENTIALITY: As an employee of South Central Clinics, Inc., you are bound by principles of medical ethics. You have both a legal and moral obligation to protect the privacy of our patients. In the course of your work, you will have access to confidential information regarding patients, and/or the practices' confidential business. It is essential that you refrain from any discussions regarding personal information about a patient, a patient's condition, a patient's finances, proprietary company information, personnel salaries, and/or the practices' confidential business with any third person. This includes, but is not limited to, other employees, your spouse, family or friends. ANY BREACH OF THIS POLICY WILL BE CONSIDERED GROUNDS FOR TERMINATION. Review and signature of the Confidentiality Agreement is a condition of employment. Successful background check and drug screen is required for employment.