Location: New York,NY, USA
DCAS's mission is to make city government work for all New Yorkers. From managing New York City s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York.
Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including:
- Recruiting, hiring, and training City employees.
- Managing 55 public buildings.
- Acquiring, selling, and leasing City property.
- Purchasing over $1 billion in goods and services for City agencies.
- Overseeing the greenest municipal vehicle fleet in the country.
- Leading the City's efforts to reduce carbon emissions from government operations.
When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about the work we do.
DCAS Human Capital (HC) is responsible for maintaining the Civil Service system for the City of New York. HC recruits and identifies the best-qualified candidates for City employment, administers Civil Service exams for positions and provides City agencies with a qualified pool of candidates to fill their hiring needs in a manner consistent with the State Constitution, Civil Service Law and laws governing equal employment opportunity. In addition, HC develops and interprets Citywide policies and programs; develops and conducts professional development and employee training programs; and implements the City's provisional reduction/avoidance plan, among other critical functions.
The Department of Citywide Administrative Services (DCAS) is seeking a dynamic and motivated individual to serve as the Assistant Commissioner of NYCAPS Central within DCAS Human Capital Line of Service. NYCAPS Central (NCC) oversees the expansion and maintenance of NYCAPS (New York City Automated Personnel System), a centralized automated personnel system for human resources professionals, managers, and employees to access and manage personnel and benefits information. NCC oversees the implementation of civil service and human resources-related transactions for over 300,000 employees citywide; supports approximately 96,000 NYC employees with their health benefits needs; and manages Employee Self-Service (ESS), an online tool that provides NYC employees with easy access to human resources, payroll, tax, City job applications and benefits information.
Under the direction and guidance of the Deputy Commissioner of Human Capital, with wide latitude for the exercise of independent judgment and initiative, the Assistant Commissioner for NYCAPS Central will:
- Oversee the implementation of civil service and human resources related transactions for over 300,000 employees citywide.
- Lead a team of technical experts on the development, implementation, and maintenance of new system functionality.
- Oversee the review of citywide payroll and personnel systems requirements, to determine changes that impact City processes and to enhance systems services and productivity.
- Serve as a change agent for City agencies, evaluating their current business processes and implementing technical and business solutions.
- Provide guidance to executive management of City agencies regarding actions that impact their business processes and their employees.
- Review and make recommendations that impact the formation/change of City, State and Federal legislative affairs.
- Manage the Citywide Occupational Safety and Health Program, which aims to minimize hazards, prevent accidents, and reduce occupational illnesses across city agency work sites.
- The Assistant Commissioner will also lead an enhanced customer service call center for civil service and NYCAPS related inquiries.
Minimum Qualifications
1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in 1 above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in 1 above.
Preferred Skills
- Experience working with City government in different capacities, including overseeing agency operations focusing on human resources, civil service administration and workforce development. - Experience delivering technical solutions that can improve operational, organizational, and budgetary structures.
- Extensive experience in developing and maintaining policies and procedures as well as ensuring efficient operations and customer satisfaction.
- In-depth knowledge of the State and City s civil service laws and personnel rules and regulations. - Significant experience in Human Capital project development, implementation, and management. - In-depth knowledge of federal, state, and local laws and regulations relating to the public sector s workforce.
- Excellent managerial, communication, interpersonal, analytical, and organizational skills.
- Ability to lead change and innovation that meet operational needs.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education s website at
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.