Location: Westfield,MA, USA
Job Description:
Campus Title: Assistant Director, Environmental Services
State Job Title: Assistant Director
Department: Environmental Services
Job Code: HA6600
FLSA Status: Exempt
Funding: 7115-0100
Bargaining Unit: APA
Job Type: Full-Time, Permanent
Timeframe: 52 Weeks
Shift: Monday-Friday, 3:00 am to 11:00 am
Regular Days Off: Saturday and Sunday (some nights and weekends required)
Supervision Received: The Assistant Director will report directly to the Director of Environmental Services. The Assistant Director may also receive direction and/or assignments from the Associate Vice President of Facilities and Capital Planning.
Supervision Exercised: The Assistant Director is responsible for supervision of Environmental Services staff as assigned by the Facilities Directors and may provide supervision to all shifts in Environmental Services, and other Facilities staff as needed.
Salary: $68,500 to $73,500 Annually (salary commensurate with education and experience)
General Statement of Duties:
The Assistant Director supervises Environmental Services staff as assigned; assesses and responds to emergency situations on campus and determines the need to call in additional help, when necessary; may oversee the supervision of all shifts Environmental Services employees as needed and/or as designated; and at the discretion of the Director of Facilities & Operations, the Assistant Director calls in Trades personnel for emergency situations. The Assistant Director schedules Environmental Services staff to maintain the cleanliness of the campus on a daily basis; manages special projects as assigned by the Environmental Services Director; maintains department records such as attendance, time off requests, daily assignment logs, and other pertinent records to document operations; gives recommendations to Environmental Services Director on improvements in operations, equipment, purchases. In addition, manages the Environmental Services snow team. Coordinates with Facilities Director on all weather-related activities. At certain times of the year the hours of this position may change in order to meet the needs of the University.
Duties and Responsibilities:
Duties include but not limited to:
Essential:
* Oversees and follows the guidelines of the Quality Control (Q.C.) program as outlined in department guidelines by conducting random and scheduled inspections of each building and downloading results to help identify areas needing improvement, as measured by actual outcomes to compare to minimum, goal, and benchmark cleaning quality.
* Schedules employee re-trainings based on established guidelines set forth by department manager. Maintains files of training completion and reports results.
* Identifies when employees need counseling/disciplinary action based on maintained documentation from the Q.C. program, attendance, and personnel files. Consults with department managers prior to conducting disciplinary action.
* Conducts equipment maintenance inspections of all equipment on an established basis and maintains records on computer database. Identifies and recommends the purchase of replacement equipment based on repair expense history and useful life.
* Ensures that all established cleaning schedules on first and second shifts, and other shift schedules as designated, are followed by conducting building tours and sampling work in progress from each employee. Makes recommendations to department Directors on adjustments or modifications for efficiency and quality improvements to allow better productivity.
* Conducts evaluations of the Maintainer I, II, and III positions in consultation and coordination with the department Directors and the appropriate Maintainer III/Maintenance Working Foreman for input prior to conducting evaluations.
* Manages the Environmental Services snow team. Coordinates all weather-related activities with the Director of Facilities.
* Participates in the ongoing training efforts of the department to communicate the Recycling Program to staff, students, faculty, and other University members as measured and compared by the overall ratio of recycling /solid waste tonnage reports and other methods.
* Supports the ongoing efforts to automate the cleaning operations by ensuring this type of equipment is utilized daily based on high-quality appearance of wide area flooring across campus buildings.
* Helps co-ordinate summer clean-up activities of both academic and residential halls by working with each Maintainer III/ Maintenance Working Foreman to develop individual plans for completing work by established deadlines. Coordinates first and second shift staff, and other shift staff as designated, with assignments in residence halls to accelerate cleaning efforts based on timeframes established for conferences and events, as evidenced by lack of delays based on cleaning activities in each building.
* Responsible for handling all first and second shift, and other shift staff as designated, emergency situations while on duty pertaining to Environmental Services and Trades related services. Maintains and updates emergency overtime call-in rotation lists.
* Responsible for all first and second shift, and other shift staff as designated, Event Management meeting and conference set-ups requested through EMS reports, work orders, and verbal requests on a daily basis.
* Participates and aids the department Directors in staffing efficiency efforts for the continuous improvement of maintaining efficiencies within the department.
* Provides the department Directors with weekly reports outlining main accomplishments for each week and upcoming planned events for the week following.
* Helps monitor and ensure that permanent and temporary help used within the department are properly trained and working as scheduled, to help with building preparation and clean-up efforts to prepare for summer conferences and school openings.
* Provides department Directors with written recommendations for building improvements and repairs based on age, physical condition, and repair history in all buildings.
* Reports any and all pertinent information to the department Directors on a daily basis. Prepares reports and inspections as requested.
* Shares the On-Call management of employees in conjunction with department managers to ensure adequate maintainer response on a 24/7 basis, or whenever there is a need to address after-hours issues/emergencies on campus.
* When directed, oversees the supervision of all shifts (or portions of the shift) in conjunction with the other supervisors and/or the Maintainer III on the shift, ensuring department is maintaining high standards in related buildings.
* Assists in the hiring and disciplining process when appropriate.
* The work assigned to this position may require a change in shift as assigned by the Director of Environmental Services or the Director of Facilities & Operations.
* Performs other management, inspection, and facility related duties at the direction of the Director Environmental Services.
* This position is identified as essential (employee).
* Lifting more than 50 pounds.
Requirements:
Required Qualifications:
* Experience using Microsoft Office Suite, including Word, Excel, and Access.
* Minimum of five years' experience working in a Facilities-related management (or equivalent) position in a large institution, or a Bachelor's Degree with at least two years' experience in Facilities Management or related field.
Additional Information:
Salary:
Salaries for current Westfield State University employees and individuals currently working for the state of Massachusetts must be calculated individually in accordance with collective bargaining agreements as well as state policies. State job specifications may be found on the Department of Higher Education's webpage.
Employee Benefits:
Benefits are an important component of an employee's total compensation package.
* Health Insurance: Westfield State offers a variety of HMO, POS, and PPO-type health insurance plans for eligible employees. Coverage is effective on the 1st of the month following the date of hire. Exceptions to employees hired on the 1st of the month, coverage is effective immediately.
* Retirement: the MA State Employee Retirement System provides eligible employees with a retirement pension following a 10-year vesting period. In lieu of the retirement pension, eligible employees may select the Optional Retirement Plan with a maximum 5% employer matching contribution.
* Tuition Waivers & Discounts: eligible employees, including spouses and dependent children, receive reduced tuition at MA state colleges, community colleges, and universities.
* Paid Time Off: employees receive 12 paid holidays and generous vacation, personal, and sick leave benefits.
* Additional information regarding employee benefits is available on the University's Benefits & Wellness webpage.
Disability Accommodations
Westfield State University is committed to the full inclusion of individuals with disabilities and will ensure the availability of reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at (413) ###-#### or visit us in the Horace Mann Building, 1st floor.
Background Check
Employment is contingent upon the successful completion and review of a background check. A criminal record will not automatically disqualify an applicant from consideration.
Application Instructions:
An on-line application is required. The successful candidate must submit an official transcript at the time of hire. Interested candidates should electronically attach the following documents:
* Resume
* Cover Letter
* Contact information for three references *
* Copy of unofficial transcript of highest degree
* Provide the contact information for reference providers in the reference section of the online application.
Deadline: The job posting will be open a minimum of ten days and, if needed, will remain open until finalists have been selected.
NOTE: If you need assistance completing your application please contact our online Help Desk. The link to the help desk can be found at the top of the page via Contact Us.