Assistant Director for Events and Campus Visit Experience
: Job Details :

Workplace Culture NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.Special Information

• This position is posted as Assistant Director for Events and Campus Visit Experience , which is a working title. The NAU system title for this position is Assistant Director, Enrollment Management.

Job Description The Assistant Director for Events and Campus Visit Experience is an integral position within the Admissions & Enrollment Services office and is responsible for planning, oversight, and execution of all aspects of event programming for prospective and incoming students. The Assistant Director position will support the university's mission of economic mobility and social impact through the campus visit experience. This position has oversight responsibilities for on-campus recruitment events and will serve as the lead for the on-campus visit experience throughout the recruitment cycle. Additional duties include maintaining currency with national best practices regarding campus visit experiences . This position also serves as a member of the Leadership Team within the AES Department. Leadership and Program Oversight - 70%

• Serve as a member of the Admissions & Enrollment Services leadership team by participating in strategic planning, staffing decisions, and other key areas.
• Supports the university's mission of economic mobility and social impact through the campus visit experience.
• Collaborate with the Director to facilitate strategic vision for on-campus recruitment events and prospective student programming.
• Oversee all prospective student visit event programming, including development and growth of the curriculum to serve thousands of prospective students and guests across all annual events.
• Develop, refine and assess the on-campus visit experience for prospective and incoming students.
• Manage the registration system used for on-campus recruitment and visit experiences and events.
• Direct the development, facilitation, training, hiring and supervision of the True Blue Ambassador Program within the office.Includes leadership initiatives and mentoring programs, creates curriculum and facilitates trainings.
• Evaluates program effectiveness, assesses outcomes, and develops improved programming to achieve goals, complete cost analyses for programs/events.
• Stay current on local, regional, and national campus visit trends. Reports back to AES leadership on best practices for campus visit experiences to allow the University to stay current in its programming.

Outreach and Relationship Building - 20%

• Collaborate with functional and subject area experts within and out of Enrollment Management in the development of relationships and training materials, policies, and procedures.
• Work collaboratively with the Enrollment Management Communications and University Marketing areas of the University in the development of promotional event and prospective student programming materials.
• Collaborate with Scholarships and Financial Aid and Student Affairs teams to maximize prospective student programming effectiveness.
• Represent the department on various committees, work groups and employee forums.
• Counsel, guide, and advise prospective students in the completion of complex admission and financial aid forms, admissions requirements, transfer guidelines, cost of attendance, financial aid programs, and various other student and enrollment related services, programs, and opportunities.
• Provides presentations to colleagues as related to prospective student programs.
• Collaborate with Academic areas to maximize prospective student and family experiences.

Supervision - 15%

• Direct, guide, and support the Event Managers in supervising any graduate assistants and all True Blue Ambassadors.
• Supervises two Event Managers and consults on the development, logistics, facilitation, execution, and evaluation of major, high profile recruitment programs and projects such as Discover NAU, NAU Said Yes and other visit day experiences for prospective students.

Data & Assessment - 10%

• Track and assess experiences for all on-campus events and visits.
• Responsible for reporting out to departmental and divisional leadership both quantitative and qualitative data regarding prospective student visit experiences.
• Oversight of registration system.
• Continuous assessment of student employee activities and time allocations.
• Remain up to date with best practices for campus visit experiences.
• Collaborating with campus partners to ensure visit experiences are accessible to all.

Other - 5%

• Other duties as assigned.

Minimum Qualifications

• Undergraduate bachelor's degree.
• 2-4 years of management or supervisory experiences;
• 3-5 years of relevant experience.
• A combination of related education, experience and training may be used as an equivalent to the above educational Minimum Requirements.

Preferred Qualifications

• Master's degree in student personnel, education, business, or a related field from a regionally accredited institution AND at least four years of progressively responsible experience in higher education, new student programs, campus visits and/or enrollment management
• Bachelor's degree and six years of progressively increasingadministrative and supervisory experience required.

Knowledge, Skills, & Abilities

• Knowledge of the principles and practices pertaining to university admissions, campus visits, as well as enrollment management.
• Experience planning large-scale events with participation from multiple departments.
• Outstanding organizational, interpersonal, and written and verbal communication skills.
• Knowledge of organizational development, management, and supervision practices.
• Knowledge of budget management techniques and methods.
• Strong organizational and training/human development skills.
• Commitment to working with and fostering a diverse community.
• Ability to work with multiple stakeholders in a broad range of disciplines.
• Ability to make progress on multiple concurrent projects, often with competing deadlines.
• Skill in problem solving and decision making.
• Commitment to institutional goals, highest ethical standards, and professional development and growth.
• Skill in program development and execution.
• Ability to work some evenings and weekends.
• Skill in establishing and maintaining effective and productive working relationships with on-campus and off-campus partners.
• Knowledge of Salesforce CRM, PeopleSoft Student Information System, Business Objects and Enterprise Reporting tools, Microsoft Word, Excel, and PowerPoint.
• Familiarity with database systems and with report generation.

Background Information This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting.If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements.Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.Finally, each year Northern Arizona University releases an Annual Security Report . The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campushason-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities.If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) ###-#### or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.Salary Salary range begins at $72,445. Annual salarycommensurate with candidate's qualifications and relatedexperience.FLSA Status This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.Benefits This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website . NAU is a tobacco and smoke-free campus.Service Professionals are hired on a contract basis, renewable each 6 months according to terms of the Conditions of Professional Service .Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of the pay period following election. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of the pay period following election.Learning and Development Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days.Immigration Suppt/Sponsorship NAU will not provide any U.S. immigration support or sponsorship for this position.Application Deadline January 6, 2025at 11:59p.m.How to Apply To apply for this position, please click on the Apply button on this page. You must submit your application by clicking on the Submit button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact theDisability Resources Office at928-###-####, ...@nau.edu , or PO Box 5633, Flagstaff AZ 86011.Equal Employment Opportunity Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples. Know Your Rights Poster NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.