Assistant Director for Housing Operations
: Job Details :

Position Information

Job Title Assistant Director for Housing Operations Department Housing and Residence Life - 50780 Pay Grade 9 Job Category Administrative Job Summary

East Tennessee State University seeks a collaborative, results-oriented leader to spearhead Housing Operations as Assistant Director.

Bring your creative problem-solving and project management skills to optimize systems, support 10 facilities, and cultivate partnerships across campus. Recruit and empower a high-performing team through your coaching and mentorship.

As a senior Housing administrator, participate in strategic planning and help craft policies to enhance the student living experience. Your passion for hospitality and customer service will ensure smooth operations and positive interactions.

Are you ready to make an impact at ETSU? If you thrive managing complex processes we want to talk to you. Ready to help more students call ETSU home? Apply today!

The value of employment at ETSU goes far beyond salary. The official workday is 7.5 hours, which includes a one-hour lunch/meal break. Regular benefited ETSU employees enjoy a full range of benefits, services, and programs including:

* Paid time off & leave

* 17 paid holidays

* Educational Assistance

* Health and life insurance

* Retirement

* Access to University facilities and services and much more!

Check out the ETSU Human Resources Benefits page for additional information at:

ETSU is committed to ensuring that our students, faculty, and staff are valued and work in an environment of openness and acceptance. ETSU is an Equal Opportunity/Affirmative Action employer.

Disclaimer: The Job Summary is intended to describe the general nature and level of work being performed by individuals in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the essential functions of the position satisfactorily with or without reasonable accommodations.

Knowledge, Skills and Abilities

* Strong expertise in the management of computer applications and databases, including Microsoft Office Professional version, Outlook, and other institutional systems, including Banner.

* Ability to learn and effectively assimilate new technologies, hardware, and software into daily functions, especially to promote effectiveness and increase efficiency.

* Knowledge of student development, counseling, human relations, information systems and processing, conflict resolution, management, marketing, budgeting, strategic planning, etc.

* Knowledge of university policies and procedures.

* Knowledge, understanding, and commitment to the objectives of higher education and university housing.

* Demonstrated leadership and supervisory skills.

* Ability to communicate with and analyze the performance of a diverse group of residents and employees.

* Ability to mediate and resolve problems.

* Ability to effectively select, train, supervise, and evaluate personnel.

* Ability to assess and react in emergency situations.

* Ability to communicate effectively both written and orally.

* Ability to make, interpret, and refine policies and procedures.

* Ability to work in a high-stress/fast-paced environment.

* Strong analytical and problem-solving skills.

* Strong attention to detail.

* Ability to navigate complex decision-making and mitigate risks.

* Ability to maintain sensitive, confidential information. Maintains strict privacy policy following FERPA and other regulations.

* Ability to collaborate with and direct others in high-performing teams.

* Ability to follow through timely and effectively on all assignments.

* Ability to multi-task, prioritize work assignments, delegate, and achieve quality outcomes.

Required Qualifications

* Master's degree in higher education, management/marketing, business, public administration, or related field of study.

* Three years of full-time experience in a college/university environment.

* Experience recruiting, training, and supervising staff.

* Must be able to successfully complete a national background check.

Preferred Qualifications

* Three or more years of full-time experience in housing and residence life.

Salary

Posting Detail Information

Posting Number AS01444P Is this position subject to a criminal background check? Yes Is any part of the funding for this posting coming from a grant or outside funding source? No FLSA Status Exempt Open Date 09/12/2024 Close Date Open Until Filled Yes Special Instructions to Applicants