Location: New York,NY, USA
Company Background
The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling.
The Standard's irreverent and playful sensibility, combined with a careful consideration of design, detail and service, have established its reputation as a pioneer of hospitality, travel, dining, nightlife, and beyond. The Standard hotels are known for their taste-making clientele, their pioneering design, and their unrelenting un-Standard-ness.
Mission Statement
To create experience by embracing and empowering a diverse collective of team members, collaborators, and guests, who choose to call The Standard home.
Our Purpose
The Standard s commitment is to being an anchor for each neighbourhood in which we reside as well as a platform for culture and creativity. Bringing people together in its spaces to interact with each other in genuine ways.
Our promise is to ensure that a stay is an experience and that a memory means making friends and having stories to tell. To understand why it exists is to understand that The Standard is a platform for people to meet, engage, learn, dine, sleep, dance, hideaway, make-believe, and do so while being yourself and having fun doing it.
We think of ourselves as a stage, not just a hotel. Here, you can become whomever you like, even for a night. Here, you will meet new friends, find new challenges, eat new food, stay up late, sleep in later, and never even leave the property. We are unapologetically comfortable with disrupting expectations.
Job Title: Assistant Director, Front Office
Department: Front Office
Location: The Standard, High Line
Reporting to: Director of Front Office
Job Purpose: Manage all aspects of the front office areas, which may include, but are not limited to, guest registration, bell services, business center, telephone services, concierge services, and guest reservations to ensure guest satisfaction and maximize hotel profitability. I also assist the Director of the Front Office with any requested tasks.
Main Responsibilities
Specific Requirements:
Essential:
Ability to read, comprehend, and carry out instructions, preferably bilingually.
Have at least 1 to 3 months prior experience in similar position.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to add and subtract two-digit numbers and multiply and divide by 10s and 100s. Ability to perform these operations using units of American money and weight measurement, volume, and distance
Ability to deal with problems involving a few concrete variables in standardized situations
Have organizational skills.
Have sanitation skills.
Open availability must be considered.
The proper means of transportation must be considered.
Level of experience in a high volume, high-end hotel is recommended but not required.
Physical:
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 lb. without assistance.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.
Stand, sit, or walk for an extended period of time or for an entire work shift.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Remain in a stationary position for extended periods of time.
Safely work with sharp objects.
Will be exposed to extremes in both hot and cold temperatures.