About NYC Health + Hospitals
Queens Hospital Center is making good on its promise to the people of southeastern and central Queens to maximize both patient convenience and positive clinical outcomes. Residents of Queens can count on the delivery of quality medical care right in their own borough. In 2002 the hospital opened a state-of-the-art, 261-bed facility that includes the Queens Cancer Center, the first comprehensive cancer treatment center in the borough.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Job Description:
Supervises and coordinates functional activities of the health care setting with other organizational units and maintains liaison with internal and external partners; prepares reports related to functional activities.Assists in the preparation of operating plans, policies, programs and procedures; assists or collaborates with appropriate staff in resolving operating problems to facilitate solutions.Coordinates and plans training programs and activities to establish performance standards; provides education and training to staff, as needed.May represent departmental leadership on various internal and external committees and in relevant functions and programs. Partner with internal clients, leveraging predictive analytics and advanced statistical techniques to drive strategic thought and effective decision making, identify operational inefficiencies, and improve clinical and hospital operations, patient & staff experience and personnel productivity.Collects and analyzes data needed as a basis for administrative, clinical and management decisions relative to various hospital activities, ensuring the secure handling of healthcare data to maintaining databases and performing data reporting/analysis.Primary duties include working with Product/Project Managers and external customers to analyze business opportunities and develop technical solutions which enable the user to satisfy business objectives.Develops Visual Dashboards, as need across all areas of a hospital setting.Conduct ad-hoc analyses using multiple, large data sets to give insights and support creation of programs and benefits.With wider latitude for independent judgment, including supervisory responsibilities, performs duties and responsibilities described under Assignment Levels I and II.
Assignment Levels I and II:
Provides assistance to departmental leadership in a wide range of activities in the management of a health care setting and/or medical center, including such areas as health care setting administration and administrative systems, professional, operational and related support activity services. Assists in the administration management of specified activities and functions. Carries out assignments and undertakes studies involving the total service center or specific patient services, including budget planning, cost studies/analysis, and preparing specific budgets. Collects and analyzes data needed as a basis for administrative and management decisions relative to various health care setting activities. Accumulates data for budget preparations, fiscal reports, and review of budget estimates. Investigates and reports on patient and visitors' complaints and performs special studies and investigations on operational units. Prepares and develops informational data in health care setting training programs and participates in the development and updating of activity programs. Plans, directs, coordinates, controls and reviews work of subordinate administrative personnel relating to assigned tasks and projects in health care setting administration, health care setting management and related fields. Implements new programs and projects and monitors their operation and effectiveness. Performs other related duties, as directed.Minimum Qualifications
- Master s degree from an accredited college or university; and one (1) year of administrative and operational support or related experience; or
- Baccalaureate degree from an accredited college or university; and two (2) years of experience, as described in 1 above; or
- A satisfactory equivalent combination of training, education, and/or experience, as described in #3 of Assignment Levels I and II above. 4. All employees must complete the NYC Health + Hospitals Supervisory training within six (6) months of appointment.
Department Preferences
- Masters or bachelor's degree in finance, Accounting, Healthcare Administration, Business Administration, Computer Science, or healthcare related discipline required
- Above Average Presentation and Written Communication, Exceptional Verbal (Public Speaking), Correspondence & Reports Writing
- CPA, CMA, HFMA
- Hospital/Healthcare Informatics Certificate
Knowledgeable in:
- Business & Finance Planning & Analytics
- Hospital/Healthcare & Clinical Data Analytics
- Hospital Informatics
- Data base management
- Mathematics, Statistical, Medical Terminology,
- Financial Concepts
- Productivity Management Concepts
Work Shifts
9:00 A.M- 5:00 P.M
How To Apply
If you wish to apply for this position, please apply online at employment.nychhc.org.
NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs