Marketing StatementNYC Health + Hospitals/Community Care reaches outside the walls of our hospitals and brings health care to patients where they live. With more than 600 dedicated employees, Community Care provides services including home care, community care coordination, and community-based care management to individuals managing chronic health conditions residing in Brooklyn, Manhattan, Queens and The Bronx.At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.Job DescriptionPURPOSE OF POSITIONIn order to promote the community safety net services of NYC Health + Hospitals/ Community Care, the Transitional Care Nurse (TCN) engages and interacts with all levels of inpatient, ambulatory care, emergency department and Community Care community services staff to identify patients in need of care in the community. The TCN's primary role is to educate healthcare providers on who qualifies for community-based services as well as the benefits of those services to the patient and their families. They screen referrals, determine program eligibility and assure patients are transitioned/engaged in services at any point in the continuum of care.Minimum QualificationsQualification Requirements
- Licensed and currently registered to practice as a professional nurse in New York State, plus (2) or (3), below.
- Master's degree in nursing administration, Education, Clinical Specialty or equivalent field and five years of satisfactory nursing experience, of which three years shall have been in a supervisory or teaching capacity; or a Baccalaureate Degree in Nursing and six years of satisfactory nursing experience, four years of which shall have been in a supervisory or teaching capacity.
- A satisfactory equivalent of education and experience. However, all candidates must be licensed and currently registered to practice as a Professional Nurse in New York State.
Years Of ExperienceMinimum of 1 to 2 years' experience in Home Care.Minimum of 1 to 2 years' experience in an acute care or in-patient post-acute care setting.Minimum of 1 to 2 years' experience in discharge planning preferred.Minimum of 1 to 2 years' experience in business development preferred.Minimum of 1 to 2 years' experience in Case Management preferred.Knowledgeable InDemonstrated knowledge regarding Federal, State and local regulations and JCAHO standards for Home Care.Excellent verbal, written, organizational and analytical skills.Previous experience using various computer software applications: i.e., Outlook, Word, Excel, PowerPoint, Visio, OneNote.Department PreferencesMinimum Knowledge, Skills, And Abilities Requirements
- Incorporates knowledge of cultural differences through effective instructional interactions.
- Comprehends principles of adult learning and incorporates them in formal and informal educational activities.
- Remain aware of current issues/trends in healthcare and translates them to the clinical team.
- Maintain and model ICARE values (Integrity, Compassion, Accountability, Respect and Excellence)
- Maintains “state of the art” management/professional knowledge, credentials and skillset.
- Functions in a way characterized by and conforming to technical and ethical standards.
- Exhibits a courteous, conscientious and businesslike manner when interacting with all stakeholders.
- Shows commitment to professionalism and excellence.
- Provides leadership by satisfactorily managing relationships with and among customers (patients/clients, medical staff, volunteers, vendors, colleagues)
- Demonstrates a capacity for accountability.
- Is able to render decisions fairly and equitably; in a timely manner.
- Articulates the organization's vision in understandable terms and is able to model the organization's vision.
- Supports all appropriate hospital programs, including mandatories.
- Develops goals, and objective and establishes plan to accomplish responsibilities.
- Determines sources of conflict and responds timely to achieving a resolution.
- Embraces cultural competence and incorporates the same in the daily team activities.
- Prioritizes activities, follows through, and meets deadlines.
- Provides educational opportunities for staff.
How To ApplyIf you wish to apply for this position, please apply online by clicking the Apply Now button or forward your resume to ...@nychhc.org noting the above Job ID #.110452NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs