Assistant Director of Parking Operations
: Job Details :

Assistant Director of Parking OperationsCampus Title: Assistant Director of Parking OperationsSchool/Division: Student Affairs, Division ofDepartment: University Police OfficeStaff Sub-Type: Staff & AdministrationSalary Level: SL2Salary Range: $49,300-$53,500 (Depending on Experience)Position Effort: Full-TimeIs this a temporary position? NoPosition SummaryThe Assistant Director of Parking Operations will be responsible for coordinating and executing operational activities related to parking at SUNY Cortland, focusing on permitting, enforcement, and special events. This position will ensure that revenues collected are handled according to SUNY Cortland guidelines. The position will be expected to respond to and assist with emergency situations during working hours.Major ResponsibilitiesParking OperationsSupervise parking operations staff:Assign daily/weekly tasks.Ensure productivity is commensurate with campus activity.Provide operation support for parking management system:Apply software patches.Update biographical data for account holders.Adjust software settings related to permitting and enforcement as parameters are adjusted.Provide customer service coverage as needed.Coordinate special events parking needs with relevant departments.Ensure proper signage/markings exist to support parking operations.Represent the Parking/Pedestrian Safety programs in meetings, such as special events and Facilities Planning Design and Construction.Coordinate maintenance operations as needed regarding facility conditions:Work with maintenance and ground staff to address new/faulty sign posts, adding/removing signage.Survey for and recommend minor maintenance plans for parking lot conditions (pot holes, line striping).Parking/Mobile Technology SystemsMaintain vehicle-mounted laptop and ancillary processing equipment, including applying Windows and/or vendor-specific software updates.Maintain handheld/portable enforcement devices (currently Android-based cell phones and mobile printers). Apply carrier and/or vendor-specific software updates.Maintain/update Automatic Number Plate Recognition (ANPR) settings within ANPR software platform (Genetec).Coordinate settings from ANPR platform with Parking Management System.Troubleshoot payment gateway issues in relation to online Parking Management Systems sales.Update Parking Management System regarding permit types, rules, permit pools, effective dates, location capacities, and other relevant parameters.Work with vendor support to address issues where no resolution can be found without intervention.Secondary/Backup Parking Operations SupportPermit/parking rules enforcement: verification of permit status, issuance of citations to vehicles found to be in violation, investigation/resolution of parking complaints.Setup barriers/signage to support events.Maintain/collect revenue from parking meters.Provide planned/ad-hoc support of traffic management for special events and emergent situations.Functional and Supervisory RelationshipsReports to the Director of Parking Operations and Security Services.Frequently works with members of Facilities Operations and Services, Facilities Design Planning and Construction. Occasional work with members of all other departments across campus.Required QualificationsValid New York State Driver's License.1 year minimum experience using software such as Microsoft Office, Teams, and/or Android OS.Preferred QualificationsExperience in parking operations and/or pedestrian safety.Experience with AIMS Parking Management System.Supervisory experience.EEO Statement: The State University of New York at Cortland is an Affirmative Action/Equal Employment Opportunity/Americans with Disabilities Act (AA/EEO/ADA) employer. The university actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the university.Documents Needed to ApplyRequired DocumentsCurriculum Vitae or ResumeCover LetterProfessional References Contact Info. ONLY (minimum of 3)Optional Documents#J-18808-Ljbffr