About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: A modern oasis in the city's most exciting location. At the epicentre of San Francisco stands the city's iconic hotel, where business ideas emerge, loved ones connect and life's most important celebrations happen. When you're not shopping at Union Square, enjoying the city's diverse culinary scene or exploring one of the Bay Area's top attractions, unwind in our newly renovated guest rooms, designed to represent the natural beauty of San Francisco's fog, redwood trees and ocean. Four Seasons Hotel San Francisco overlooks Yerba Buena Gardens and is located just steps away from the City's Financial District, Union Square shopping, the Moscone Convention Center, the Museum of Modern Art, and the Contemporary Jewish Museum, amid the city's finest cultural and dining venues. We are actively searching for an experienced and energetic individual to become
Assistant Director of Security of Four Seasons Hotel San Francisco!
The Role - Overview This crucial role is responsible for managing the day-to-day operation of the safety and security department. The individual will provide a safe environment for guests and staff. Supervision of all on-duty personnel and coordination of job assignments will comprise a large portion of the role.
Essential Functions This list is not all -inclusive and should only be used as an overview of all actual responsibility.
- Act as Director of Security in his or her absence.
- Develop, update and enforce hotel safety and security standards and policies.
- Interview, select, review and counsel security officers to maintain order throughout the hotel.
- Train new employees according to all corporate specifications, including documentation.
- Assign duties and schedule staff, balancing needs of hotel and productivity standards. Monitor staff activity and coach subordinate performance.
- Watch for suspicious persons entering, exiting or loitering around building. Conduct walk through observations of entire hotel.
- Promote safe work practices. Ensure compliance with OSHA standards and preventative measures.
- Assist in develop and administration of safety programs. Develop, revise, and advise key personnel of emergency procedures.
- Investigate accidents, thefts, property loss, and unlawful activities. Document details and advise management. Track departmental safety records and document medically treated and non-treated emergencies.
- Coordinate and monitor for efficiency safety and security related programs for overall hotel, including lost and found process, auditing of issuance of hotel keys, chemical, CPR, and Fire Preparedness training, Manager on Duty schedules, evacuation drills, etc.
- Compile and distribute departmental reports, such as property loss correspondence. Read incoming correspondence and disseminate pertinent information to staff members.
- Organize and conduct departmental safety committee meetings. Attend and participate in other required meetings.
Qualifications & Experience - Minimum two years of security experience in a hotel environment required.
- Luxury hotel experience preferred.
- Strong ability to prioritize, organize, and manage competing priorities.
- Possess well-developed leadership and problem solving skills.
- Be able to make quick decisions, work in a fast paced and diverse work environment.
- Excellent reading, writing, and oral proficiency in the English language.
What to Expect: - Salary Range: $80,000 to $85,000
- Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
- 401(k) Retirement Plan
- Complimentary Accommodation at other Four Seasons Hotels and Resorts
- Complimentary Employee Meals
- Be yourself and become a member of a work family that cares about you and invests in your development
- Master your craft here and abroad! Seasonal Task Force opportunities are available
- Employee engagement at all levels, where your thoughts and ideas are not only heard but actioned
- Paid holidays, vacation, and sick days
- Culinary, retail and wellness experiences at special rates
- ... and so much more!
If you are interested in applying for this position, please click on the APPLY button, attach your resume and cover letter in Word and/or PDF format. To learn more about Four Seasons Hotel San Francisco: If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact the People and Culture Department at 415-###-####. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -