Location: Rome,GA, USA
About Us
Georgia Highlands College is a multi-campus, state college member of the University System of Georgia. Founded in 1970 as Floyd Junior College, it now serves more than 6,000 students in Northwest Georgia and Northeast Alabama across its five locations in Rome, Cartersville, Marietta, and Dallas. GHC currently offers over 30 areas of study with associate degree and bachelor's degree options both in the classroom and online.
We are a growing and progressive institution with opportunities for great employees to grow in a fast-paced and challenging work environment that encourages employee wellness and overall success. Our combined efforts at GHC have led to numerous awards, honors, and countless stories of success for students and employees. This includes our most recent honor of being recognized as one of the semifinalists for the 2023 Aspen Prize for Community College Excellence.
Job Summary
This position provides assistance with the Early Alert System (EAS) for Georgia Highlands College. This learning support service seeks to provide feedback and support to students who have demonstrated behaviors within the first six weeks of the semester that may hinder academic performance and success. The service is an academic partnership between faculty/staff and students to provide individualized support to identify academic challenges, resources, and strategies to address academic challenges.
Responsibilities
* Is responsible to understand, support, and carry out the colleges mission, vision, and values and comply with mandates and regulations of government and accrediting bodies
* Provides general administrative support to the Director of Tutoring & Learning Support Services
* Researches and identifies support resources
* Schedules and manages student appointments
* Provides one-on-one learning instruction to students across various disciplines
* Assists students to access online tutoring platform for tutoring sessions
* Assists with maintaining records and reports
* Maintains timely and proper communication with students, faculty, and staff of the college via phone, email, and other electronic means
* Communicates with faculty, staff , and students as required in providing learning support services
* Communicates effectively in a professional, tactful, and courteous manner with students, employees, faculty, and the general public
* Performs other assigned duties
Required Qualifications
* Knowledge and level of competency commonly associated with the completion of an associate degree in a course of study related to the occupational field
* Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one (1) year
* Equivalent Combination of Experience and/or Education two (2) years
Preferred Qualifications
* Bachelor degree in course of study related to the occupation field
* Experience in use of Banner
Proposed Salary
Commensurate with experience
Required Documents to Attach
* Resume
* Cover letter
* Attach unofficial transcripts if applicable
Knowledge, Skills, & Abilities
* Knowledge of college and department policies, procedures, and practices with the ability to answer work related questions
* Knowledge of Board of Regents policies
* Knowledge of University System of Georgia policies
* Knowledge of GHC policies and procedures, and human resources policies
* Skill in oral and written communication
* Skill in the preparation of clear and accurate reports
* Ability to communicate effectively
* Ability to participate as a team member
* Ability to handle confidential material
* Ability to work accurately and efficiently with frequent interruptions
Apply Before Date
Application Deadline: Applications will be accepted until filled.
Contact Information
For more information or questions about a job posting, please contact Human Resources by email at ...@highlands.edu
For technical support, please contact the Shared Services Center at (877) ###-#### or ...@usg.edu
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at
Conditions of Employment
Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Highlands College, as determined by Georgia Highlands College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check.
Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Equal Employment Opportunity
Georgia Highlands College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.