Primary Job Duties:
- Coordinates game room operations, procedures, safety guidelines, and daily activities.
- Ability to resolve larger guest service issues and manage on shift guest service standards.
- Manage on shift labor efficiency and safety standards.
- Coordinate/supervise training of new hires.
- Contributes in the success of other Departments as needed.
- Attends All Department and Company Meetings as required.
- Punctuality is Mandatory.
- Assist in maintaining department inventory.
- Assist with follow up on error reporting for down games, equipment, attractions, etc.
- Assist with maintaining on shift display levels of merchandise and redemption store.
- Assist with team member scheduling per labor templates.
- Assist with coordinating periodic deep cleaning and enforcing opening/closing procedures.
- Assist with managing shift operations (cash control, safety, quality control, etc.).
- Assist as needed in other areas as requested by a manager.
- Maintain uniform standards and a professional appearance for all Team Members.
RequirementsPhysical Requirements: Standing for long periods of time with frequent bending and turning Must be able to lift 40 lbs Must be comfortable climbing on a ladderSpecial Requirements: Must be at least 18 years old Obtain training certification per company policyStandard Company Expectations: Goes beyond the normal expectations without compromising the company mission, vision and values. Demonstrates the ability to be courteous and accountable in all situations. Responding to guests' special requests in a courteous and accountable fashion. Monitors the consistency of the product provided to all guests. Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers. Cooperates with all team members when assigned additional tasks and listens to others with compassion. Seeks knowledge from multiple sources and learns from past experiences for future development and growth. Maintains appearance and/or uniform standards.Please note that the company validates every applicant's right to work in the United States through the E-verify system. Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire. The results of E-verify and the background check could dictate your employment with the company. We appreciate your compliance and understanding regarding these matters.