Assistant General Manager (H)
: Job Details :

A Hotel Assistant General Manager (AGM) plays a crucial role in ensuring the smooth operation of a hotel by supporting the General Manager in all aspects of management. Their responsibilities include overseeing daily operations, managing and coordinating department heads, and ensuring that all services meet or exceed guest expectations.The AGM is actively involved in supervising staff, monitoring performance, and providing training to ensure high standards of service and productivity. They handle scheduling, budget management, and inventory control, ensuring operational efficiency and financial success. Additionally, they work closely with the General Manager on strategic planning, implementing company policies, and achieving short-term and long-term business goals.The AGM also serves as a key problem-solver, addressing guest complaints, handling emergencies, and resolving conflicts among staff or with clients. They often act as the primary leader in the absence of the General Manager, maintaining continuity in management and ensuring a seamless guest experience. This role requires strong leadership, excellent communication skills, and a deep understanding of hotel operations.