Assistant General Manager
: Job Details :

Description: Support the General Manager by maintaining, directing, and contributing to the day-to-day operations of the store with a large emphasis on inventory management and customer service. Subject matter expert. - Assist and collaborate with GM to conduct employee reviews, quarterly. - Collaborate with GM and DO to determine inventory needs. - Conducts daily huddles with all staff, to keep employees aware of store goals and their progress, promotions, events and operational needs. - Develop, establish and uphold strict organizational standards. In stock rooms, receiving areas, side yards - breakrooms, offices, company vehicles, and other employee-only areas. - Ensures customer needs are met, complaints are resolved, and service is quick and efficient by leading daily operations on the floor. - Ensures the staff is trained, motivated, presentable and punctual through accountability of the shift managers. - Ensures the store is clean, in-stocked, and recovered at all times. - Identifies potential new leaders, mentors and manages their development - Identify opportunity and develop a course of action plan to alleviate the overstock and obsolete inventory in - collaboration with the GM as to best execution. - Maintain a work balance of 80 percent floor and 20 percent admin work. - Meets bi-weekly with DO and all other stores AGM/ GMs to discuss, financials, operations, human capital and facilities. - Meets weekly with GM and shift managers to discuss financials, operations, human capital, and inventory management. - Primarily responsible for directing the associates and shift managers' performance throughout the day. - Provides clear and prioritized direction to shift managers regarding inventory accuracy responsibilities and deadlines. - Provides feedback to GM regarding schedules to provide optimal service and meet operational and financial goals. - Recommends and follows up on store maintenance items to facilities in collaboration with the GM. - Reports directly to the GMs and maintains best practices when General Manager is away. - Responsible for a thorough understanding, execution, and implementation of AWOR best practices. - Responsible for all aspects of inventory management. - Responsible for maintaining acceptable store supply levels. - Responsible for understanding and enforcing company policy. - Responsible to ensure timely and accurate execution of all store processes and procedures. - Responsible to have a thorough understanding and accountability to all subordinate job descriptions. - Undertake accountability for items used for store use by scrutinizing all store used items. - Works with General Manager to develop strategies to improve customer service, drive store sales, and increase profitability. Requirements: - College degree or equivalent years of experience - Minimum of 5 years retail experience required - Previously a shift manager or growth development candidate within Tozier Brothers Inc. PHYSICAL REQUIREMENTS - Climb stairs and ladders using proper safety measures. - Lifting up to 50 lbs. - Minimum of 40-hour workweek plus additional hours during peak seasons or as business necessitates - Standing for lengthy periods (up to 10 hours or more) Additional Info: - Aware of retail product and merchandising trends - Demonstrates Captain of the ship mentality - Demonstrates situational awareness - Effective communication with a varied audience with clear and concise directives - Excellent leadership, negotiating, planning and organization skills - Exemplifies professional presence in appearance and demeanor - Financial and budget understanding and knowledge - Tech proficient