Overview:
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Responsibilities:
MV Transportation is seeking an Assistant General Manager to provide support, leadership and direction to assigned operating personnel to ensure delivery of the division business plan in our fast-paced transit business.
Job Responsibilities:
- Ensures performance indicators meet or exceed client and corporate expectations.
- Ensures division goals and objectives are met or exceeded.
- Ensures subordinate staff are well trained and being successful.
- Ensures all company policies and procedures are in place and being followed.
- Ensures the company vision, values and culture are understood, communicated and promoted throughout operations.
- Ensures liquidated damages are kept to a minimum and failures are corrected.
- Develop and maintain a positive employee and labor relations.
- Directly oversees operations department managers.
- Trains and mentors a future successor for backfill.
- Successfully manages the Operations Department annual budget.
- Assumes responsibility of the General Manager during his/her absence.
Qualifications:
Talent Requirements:
- Minimum of five (5) years of relevant and recent experience managing paratransit operations or similar position. A similar position would be defined as having experience as a manager overseeing day to day operations of demand response passenger transportation, including managing of staff and driver schedules to meet service demand, scheduling, routing and dispatch or call center functions, development and implementation of operation policies and procedures. In addition, knowledge of regulatory requirements to assure compliance with applicable Federal, State and local laws for operating demand response transportation services (e.g. FTA DOT ADA and Drug & Alcohol, DOJ Title VI. as well as State DOT regulations).
- Experience overseeing schedulers, dispatchers and drivers
- Excellent organization and planning skills
- Excellent customer service skills
- Ability to handle multiple tasks accurately and effectively
- Proficiency in Trapeze
- Experience in development of runs, shift bids and run cuts.
- Strong organizational skills.
- Strong analytical skills.
- Strong communication skills including written and verbal.
- Ability to work independently and be a self-starter.
- Strong supervision skills with ability to lead others to success.
- Ability to develop solutions to challenges through planning and implementation.
- Ability to write and speak English.
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
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