Assistant General Manager
: Job Details :

The Company

Rush Street has developed six regional destination casinos, including five which we continue to operate in downtown Pittsburgh and Philadelphia, Portsmouth, the Capital Region of New York, and in the Chicago suburbs.

As the leading developer of regional destination casinos in North America, Rush Street Gaming has the know-how to deliver a winning project. Rush Street has developed successful projects from the ground up, and each has become a strong economic engine for its host communities. Rush Street Gaming casinos are a great place to work, proud community partner and strong economic engine.

Our leadership team is comprised of highly accomplished individuals, A-listers in their fields of expertise, unified by a passion for performance and a penchant for discarding old formulas. That inspired, collaborative approach has formed the foundation for Rush Street Gaming's operational stability, creative freedom, rapid expansion and infinite opportunities ahead.

OUR PEOPLE

We have a proven history of promoting employee advancement and creating opportunities for education and growth at each of our casinos. Rush Street Gaming has developed and operated the first casinos in respective cities. We collaborate with each host community to ensure the needs of the community are recognized and met. Our mission is to enrich the communities in which we operate. We work with local employment agencies and nonprofit groups to find, train and hire our team members. Rush Street Gaming's properties also offer full training programs for dealers and other positions.

DIVERSITY, EQUITY AND INCLUSION

Rush Street Gaming has a strong commitment to diversity, equity and inclusion. Rush Street Gaming has a strong history of hiring a diverse workforce from the communities in which we operate, and as a result, our employees reflect the diversity of the communities where we operate. We value and empower every team member.

AWARD-WINNING EMPLOYER

We value and empower every member of our team, which is why Rush Street casinos are continually named the best places to work.

WORKFORCE DEVELOPMENT

We work with local employment agencies, community colleges, nonprofit groups and other stakeholders to find, train and hire our team members. Rush Street Gaming's properties also offer full training programs for dealers and other positions.

CAREER ADVANCEMENT

Rush Street Gaming offers incredible opportunities for a rewarding career. We're proud to offer our team members endless opportunities for growth and development. We have established a transparent internal transfer and promotion process. We prioritize internal candidates by giving them the first opportunity to apply for open positions. This initiative has directly led to more than 5,800 Rush Street team members being promoted.

EMPLOYEE EDUCATION

Education is also part of the employee experience at Rush Street Gaming. Our properties offer tuition reimbursement programs for team members and generous scholarship programs.

Purpose of the Position

The Assistant General manager is a senior property level executive and is responsible for the successful operation of the business with the primary goal of maximizing long-term value. Additionally, this position fosters a strong culture that embraces the Rivers fundamentals and sets the example for all operational team members.

Key Responsibilities

• Responsible for the overall Administration of Gaming Operations, Food & Beverage, Environmental Services, Security, and Facilities.
• Complimentary privileges within prescribed limits in accordance with the approved Comp Matrix.
• Grant credit within the approved limits.
• Responsible for assisting the General Manager in developing, leading and managing a high-performing Team.
• Ensure departments have accurate policies and procedures and that they are implemented properly.
• Assist the respective departments with budgets and monthly budget reviews.
• Responsible for assisting with the ongoing maintenance and expansion of the gaming customer base and the development of new revenue strategies.
• Assume the responsibilities of the General Manager in their absence.
• Lead roll-out new company initiatives.
• Conduct regular reviews and evaluations of departmental performance and hold leadership accountable to required tasks, deliverables and regulations.
• Work with department heads to take appropriate steps necessary to resolve any issues.
• Promote a positive image of the facility through public presentations, community events, internal and external business meetings, etc.
• Responsible for maximizing revenue generation in the management of all departments.
• Control labor and other operating costs to ensure they are directly in line with casino volumes levels.
• Mentors, consults, and gives direction to the management of the gaming divisions to instill the spirit of teamwork, communications and planning.
• Provide the General Manager with recommendations to increase revenues, decrease costs for enhanced customer service levels.
• Demonstrate guest service and positive Team Member relations.
• Responsible for effective communication across all levels of the property.
• Ensure the internal controls are followed and revised accordingly.
• Structure operating departments, establish departmental goals and objectives, enforce organizational policies and procedures and ensure operational compliance with agency directives.
• Ability to interact with others while maintaining a courteous and positive demeanor.

Qualifications

• 8+ Years of progressive executive experience in the casino industry.
• 4-year degree required; Masters preferred.
• Ability to progress and be developed to a General Manager within 18-24-month minimum timeframe.
• Experience in strategic planning and execution.
• Knowledge of business contracting and negotiating.
• Experience with successfully navigating through change management.
• Ability to communicate and interact with officials at all levels and to work effectively with a wide range of constituencies in a diverse community.
• Must have flexibility to work varying shifts and days of the week including holidays.
• Ability to motivate teams and simultaneously manage several projects.
• Ability to successfully fulfill the pre-employment process.
• Obtain and maintain all necessary licensing.

Working Conditions:

• Must occasionally lift up to 25 pounds.
• Frequently required to stoop, crouch or kneel.
• Must be able to work in an environment with loud noise, smoke and flashing lights.

SE# 510696501