We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you!
Compensation:$55,000 - $65,000 yearly
Responsibilities:- Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
- Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
- Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed
- Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
- Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
- A high-quality of care, well-being, and overall recognition of our guests.
- Making sure that each guest experience exceeds expectations.
- Interfacing with guests on a daily basis and resolving any concerns that may arise
- Directly oversee the Front Desk, Reservations, and Housekeeping
- Has a working knowledge of high-paced restaurant operations
Qualifications:- You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
- This role requires a strong emphasis on putting the guest first and providing exceptional customer service
- This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
- Showcase exceptional organizational, communication, and problem-solving skills
- You must have 3 or more years of experience working in the hospitality field
About CompanyCome one, come all. Block Island Beach House is centered around the iconic Surf Hotel, where you will find fresh, bright, and vintage-inspired beachfront rooms with private baths and modern amenities, plus direct access to the surf and sand. A lively beach bar and relaxed lounge offer good coffee, signature cocktails, and delicious bites all day. At night, join us for drinks and music on the expansive waterfront deck. Block Island Beach House is a spirited but laid-back destination for discovering the island's low-key charm. An easy hop on the ferry from Newport, Fall River, or Point Judith, Block Island Beach House is the spot for a memorable night, a perfect weekend, or an unforgettable week-long getaway. This is a place forever tinged by the color of the sun, surf, and sanda place for escaping, celebrating, and making lifelong memories.
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Compensation details: 55000-65000 Yearly Salary
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