Assistant Housekeeping Manager
: Job Details :

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammatesand guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

Service is the foundation of everything we stand for at Vail Resorts and our Housekeeping team is the start of creating that experience of a lifetime for our guests. Responsible for managing daily operations and housekeeping staff, the Executive Housekeeper is detail oriented master of hospitality.

Job Specifications:

• Shift & Schedule Availability: Full Time / Year Round
• Skill Level: Advanced
• Outlet: Mountain Thunder Lodge
• The expected range is $55,000 - $57,000

Job Responsibilities:

• Manage daily housekeeping operations and performance including hiring, scheduling, training and developing staff, communication, assignments, budgets, inventory, and record keeping.

• Monitor team performance and behavior to provide meaningful feedback and direction, including recognition or correction action if necessary

• Collect data from guest satisfaction surveys to monitor performance and trends as a means for continuous improvement of the department

• Partner with internal stakeholders and third-party vendors to ensure products and services are meeting quality standards

• Provide excellent service to all guests, responding promptly to any accommodation requests

• Other duties as assigned

Job Requirements:

• High School Diploma or GED Equivalent preferred

• 1-3 years of housekeeping, guest service or hospitality management experience preferred 

• Must be able to communicate fluently in English, bilingual a plus

• Ability to work a flexible schedule including split shifts, nights, holidays, and weekends

• Ability to lift/carry up to 50 lbs.

The expected pay range is $55,000 - $57,000. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 503921Reference Date: 07/30/2024 Job Code Function: Housekeeping