A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street-the crossroads of fashion-is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Neiman Marcus Group. Your Role The CHANEL Shoe Business Supervisor is a brand ambassador for the vendor in Bergdorf Goodman playing a role to ensure superior client experience aligned with CHANEL and BG standards and full achievement of all defined performance targets. What You'll Do
- Promotes the vision and culture of BG, while balancing the alignment of loyalty to the BG brand and being a champion of the vendor brand
- Participates in the execution of strategy to achieve sales goals for BG and the vendor brand and the achievement of each homebase associate's goals (this includes sales volume, and any defined KPIs)
- Participates in the partnership and execution between BG and the vendor on all client facing events and experiences
- Partners with Management team to facilitate seasonal buy reviews while managing advance and reserve requests
- Ensures Associates attend all vendor trainings including collection launches, seasonal marketing messaging, the selling ceremony and operations
- Contributes to all Business recaps to communicate to all critical stake holders through executive summaries and seller communication
- Keeps proprietary information within BG, utilizing the utmost discretion in all communication
What you Bring
- Customer Focus
- Managing and Measuring Work
- Building Effective Teams
- Delegation
- Planning
- Bachelor's degree from a four-year college of university is required. Must have experience in managing sales teams with a focus on customer service.
- To perform this job successfully, an individual must be able to perform each job duty satisfactorily.
- The requirements listed above are representative of the knowledge, skills and/or ability required.
Inclusive Benefits We offer an inclusive and comprehensive range of benefits to our valued associates, including:
- Medical, Dental, Vision Benefits
- Disability Benefits
- Paid Parental Leave, Paid Family Leave, and Adoption Support
- Paid Time Off
- Retirement Savings Plan (401K) and Life Insurance
- Financial Solutions
- NMG Associates Core Discount of 30%
- Personal and Professional Development Opportunities
For more information, please click Our Benefits section on our career site or reference the link here: About Neiman Marcus Group As one of the largest multi-brand luxury retailers in the U.S.,with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology.Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling.Our NMG Way culture, powered by our people, combinesindividual talents into a collective strength to makelife extraordinary.Our brands include Neiman Marcus and Bergdorf Goodman. Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ...@NeimanMarcus.com