Assistant Manager, Education- Retail & Field (East Coast)
: Job Details :

The Opportunity:

The Assistant Manager Education, Retail & Field will play an essential role in driving Byredo's growth and elevating the client experience through impactful training. The East Coast Educator is a dynamic, field-based role responsible for supporting and deploying training strategies within the region. This role focuses on coaching client advisors during store visits to enhance their sales performance, brand understanding, and overall skill set. The Assistant Manager, Education will conduct regional and national training sessions, facilitate seasonal launches, onboard new hires, and lead teams during events and animations. This position plays a crucial role in identifying growth opportunities for client advisors and Byredo ambassadors, monitoring KPIs, and championing the Brand Experience learning solution.

About Byredo: Beauty can be many things to many people. Our job is to inspire people to be themselves. – Ben Gorham, Founder of Byredo

Founded in Stockholm in 2006, Byredo is a European luxury brand that translates memories and emotions into products and experiences. Byredo offers a range of products including fragrance, makeup, and ByProduct, the brand category for non-beauty projects. With a presence in over 40 countries and a focus on ecommerce, Byredo is reinventing luxury through a new approach driven by emotions and creativity. Our commitment to diversity, talent, and teamwork underpins our mission to inspire people worldwide.

What you'll get to do:

• Conduct in-store coaching sessions to improve client advisors' sales performance and brand knowledge
• Facilitate classroom and online training sessions for regional and national programs
• Lead training during seasonal launches and new hire onboarding
• Conduct evaluations of training programs to ensure effectiveness and relevance
• Support store teams preparing for events and animations with logistics and appointment bookings
• Lead teams during in-store and off-site events and animations
• Collaborate on planning and executing events to ensure alignment with brand strategies
• Monitor KPIs to assess the impact of training on performance, with a focus on learners' engagement on Brand Experience
• Prepare and submit monthly performance reports to the Education Manager
• Aid in adapting global training programs to fit regional needs
• Identify development opportunities for client advisors and Byredo ambassadors
• Support the Training Manager in building robust training strategies that align with global guidelines while adapting to the local market
• Work closely with Byredo's Global Education Team to ensure seamless implementation of global strategies with regional adaptation
• Work closely with sales, marketing, and other relevant departments to support training initiatives
• Participate in PR events as requested by the Education manager
• Ensure training content and strategies are aligned with broader brand objectives

We'd love to meet you if you have:

• Bachelor's degree or equivalent experience
• Minimum of 3-4 years of experience in training, coaching, or a related field, preferably within the luxury retail sector
• Proven track record in improving sales performance through effective training.
• Strong presentation and facilitation skills, both in-person and online.
• Excellent communication and interpersonal skills.
• Ability to travel extensively across the East Coast and other parts of the US as needed
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Hands-on leadership style with the ability to manage teams remotely
• Strategic thinker with strong analytical skills
• Solution-driven, detail-oriented, and highly organized
• Ability to thrive in a fast-paced, ever-changing environment
• Passionate self-starter with a commitment to continuous improvement
• Creative and innovative mindset

Compensation:

As required by New York State's salary transparency law, effective November 2022, the expected base salary for this position ranges from $75,000.00 - $85,000.00. Various factors are considered when extending offers, such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, PUIG offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, hybrid work environment, and career opportunities within a dynamic team.

EEOC:

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

Diversity, Equity, and Inclusion Commitment:

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

About Puig:

Puig creates unique and highly desirable beauty and fashion brands that empower people to reinforce their self-esteem and find their own expression in a family-owned company that aims to leave a better world for the next generation.

Our brand portfolio is structured in three divisions: Beauty and Fashion, with the owned brands Carolina Herrera, Nina Ricci, Paco Rabanne, Jean Paul Gaultier, Dries Van Noten, Penhaligon's, Byredo, Dr. Barbara Sturm, and L'Artisan Parfumeur; the licenses of Christian Louboutin and Comme des Garçons perfumes; and Lifestyle fragrances, among them Adolfo Dominguez, Antonio Banderas, Shakira, and Benetton. The Charlotte Tilbury division, which includes the luxury makeup brand and the Derma division, with the Apivita, Uriage and Isdin brands. We sell products in 150 countries and operate 26 subsidiaries.

At Puig we honor the values and principles put in place by three generations of family leadership. Today we continue to build on that legacy, through conscious commitments in our ESG agenda (environmental, social, and governance) aligned with the UN Sustainable Development Goals.