ABOUT THE ROLE Location: Kid's Store (Soho)
Status: Full-Time
Compensation: $24.00-26.00/hour
Position Summary: The Assistant Manager is the right hand to the General Manager and directly manages the operational efficiencies of the store staff and customer experience. The Assistant Manager drives for effective and efficient operational results in all customer-facing areas. They facilitate and manage staff training, development, and communicate directly through the General Manager.
RESPONSIBILITIES Primary Responsibilities: - Guides processes and completes work based on management direction for functional areas within the store
- Ensures the consistency of operational processes and execution
- Assists the management team to achieve performance goals and execute standard operating procedures
- Supports the store management to ensure work tasks are completed in a timely and efficient manner
- Executes initiatives designed to drive customer satisfaction and business efficiencies
- Guide work activities during the day, inclusive of before and after normal store operating hours.
- Manages store administered responsibilities (Store scheduling, instore human resource, payroll)
- Oversight of store maintenance and facilities. (Ensures store mechanical equipment is in good standing, manages vendor reach out on any necessary works, ensure cleaning guidelines are be upheld across the building)
- Leads store staff training initiatives and development
- Creates developmental plans to create an engaged and evolving work environment
Special Projects/Tasks: - Assist with Inventory counts as business needs require
- Lead any Store visits in the absences of the General Manager
- Assist with delivering Product Knowledge or Brand Education to store team
REQUIREMENTS Experience: - 2-3 years of management experience in a customer-facing role
- 3+ years of retail/apparel operations experience
- 2+ years leading a team of Managers and/or Supervisors
- 1+ years in a commission-based environment is a plus
Skills: - Thorough communication and comfortable delegating tasks and responsibilities
- Ability to efficiently multitask and manage multiple projects at once
- Comprehensive computer skills, including but not limited to Microsoft Suite, Google Suite and Point of Sales systems
- Ability to perform business math and simple business accounting
WHO YOU ARE Professional Characteristics: - Organized and detail oriented
- Comfortable with following up and holding themselves and others accountable
- Balanced between Operations and People Management
- Career driven
Personal Characteristics: - Initiative taking
- Natural born leader
- Reliable
WHO WE ARE Established in 2011, Kith is a leading lifestyle brand and progressive retail concept that's celebrated globally for its ability to tell stories, evoke nostalgia, and connect product to the passion it's woven with. Now in its eleventh year of business, Kith has in-house apparel lines for men, women and children, an ice cream parlor in every flagship, a full-service restaurant, and a retail footprint in three continents. Born and raised in Queens, New York, Kith Founder Ronnie Fieg rose the ranks from 13-year-old stock boy at footwear franchise David Z. to the company's chief buyer, earning him a profound understanding of the retail landscape and a network of powerful brand relationships. As the brand's CEO and Creative Director, Fieg is known for his ability to create premium products and deliver unparalleled experiences, with a personal philosophy of giving the consumer more than what they pay for. Using Kith as a vehicle, Fieg has applied his signature lens to an impressive list of collaborators, including Coca-Cola, Nike, Versace, BMW, and many others. Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.