Location: Grand Rapids,MI, USA
At American Signature Inc., we believe everyone has the right to a well-furnished life. Since 1948, we have been helping families fill their homes with furniture they love. Our company includes more than 125 family-owned and operated stores. As an Assistant Store Manager, you are a part of this family and critical to our success. The Assistant Manager is responsible for people development, expense management and driving the operational aspects of the business. This role has a broad range of responsibility in store operations and reports directly to the Store Manager
Why you'll want to join our team:
* Generous quarterly bonus structure aligned with sales
* Join a historic, family-owned business that has helped furnish the lives of customers for more than 70 years
* Comprehensive medical, dental, and vision benefits & 401K plan
* Growth. Our team members are encouraged to develop and move into more challenging roles as their career progresses.
* Employee discounts at our affiliate brands which include- Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters
What your day will look like:
* Embodies our values: Serve Others and Own It
* Assists in the hiring, training, and retaining of high-quality team members who exhibit our values
* Assists Store Manager to ensure a deep talent bench by continuously developing internal talent and attracting external talent
* Coaches the proper behaviors needed to support a world class selling organization
* Manages office and warehouse payroll within budgeted guidelines
* Eliminates non-productive deliveries by utilizing best practices
* Provides feedback and innovative ideas to the Store Manager on building a more profitable operation
* Ensures proper execution of best practices related to the delivery process
* Ensures appropriate staffing levels in customer service and warehouse positions
* Partners with the human resources team to stay on top of all training, development, and legal requirement
What will help you succeed:
* Bachelor's degree or equivalent combination of education and experience
* 2+ years of leadership experience
* Ability to effectively present information in one-on-one and small group situations to customers and team members
* Proven experience in strategic and organizational development, including the ability to attract, develop and retain best in class talent
* Ability to prioritize and execute tasks in a high-pressure environment
* Proficient in business related technology systems
* Track record of servant leadership; serving others and putting team goals first
* Owners' mindset: takes ownership over everything within scope of responsibility while still empowering others to do the same
* Proactive approach; identifies and solves problems
* Ability to break down complex ideas and communicate them in simple and easy to understand ways
* Demonstrated ability to coach and develop others to higher levels of performance
* Demonstrated ability to drive results in a leadership role