Job Description:Goldfish Swim School is looking for a motivated professional to help run its business operations. This position will assist in managing a workforce that can be upwards of 55+ employees. A primary focus of the position is to ensure that all required corporate processes are in place. This position will report directly to the General Manager of the business and will be an integral part of representing the Goldfish Swim School brand overall. The duties and responsibilities of the position include:
- Assisting in overseeing all business operations
- Hiring, training, and management of staff
- Providing excellent customer service
- Establish, lead and maintain all procedures and processes of the Goldfish brand
- Implement and maintain daily and weekly reports
- Maintain a high-level of training and cross-training of employees
Qualifications / Experience:
- Some college experience
- Minimum of 1+ years of operational management experience
- Familiarity with a consistent changing work environment
- Proficient in Microsoft Office Programs
- Strong written and oral communication skills
Candidate Profile:
- Willing and able to gets hands on, must be a doer
- High level of energy
- Detail-oriented and organized
- Ability to multi-task
- Flexible and able to adapt to company growth and evolving responsibilities
- Ability to remain calm and direct staff under a fast-paced environment
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.