Elite Associates has exclusively partnered with a renowed Luxury Brand who is looking for an Assistant Manager for their boutique based in the Houston Galleria As the Assistant Manager, you will work closely with the Store Manager to lead the team, support daily operations, and cultivate a positive, client-centered atmosphere. You'll contribute to achieving sales targets, fostering brand loyalty, and upholding our client's exceptional customer service standards. This role is perfect for a passionate leader with a deep appreciation for luxury retail and a strong sense of style. Key Responsibilities:
- Customer Experience: Provide an elevated, personalized experience for every client, ensuring the highest standards of service and client care.
- Team Leadership: Support the Store Manager in recruiting, training, and developing a team of highly motivated, knowledgeable associates.
- Sales and Performance: Assist in setting and meeting store sales goals, ensuring key performance indicators (KPIs) are met, and motivate the team to exceed targets.
- Product Knowledge: Maintain extensive knowledge of the brand's products, brand history, and luxury market trends, and communicate this expertise to clients and team members.
- Operational Efficiency: Manage inventory, oversee product displays, and ensure the store is consistently organized, well-stocked, and visually aligned with brand standards.
- Client Relationship Management: Build strong relationships with clients, manage client communications, and foster client loyalty through exclusive service and engagement strategies.
- Problem Solving: Address and resolve customer inquiries or issues professionally and promptly, ensuring a seamless shopping experience.
Qualifications:
- 2+ years of experience in a retail management role, preferably in luxury or high-end fashion.
- Exceptional interpersonal and communication skills, with a client-focused approach.
- Strong organizational abilities and attention to detail.
- Ability to thrive in a fast-paced environment and manage multiple priorities.
- Passion for luxury fashion.
Why Join Us:
- Competitive Salary & Benefits - We offer a comprehensive benefits package and competitive salary.
- Career Growth Opportunities - Our client is committed to fostering professional growth and providing development pathways.
- Innovative Work Environment - Be part of a dynamic, passionate team that values creativity, individuality, and excellence.