Job Summary: As assigned by Department Manager, responsible for managing, delivering and evaluating a specific service(s) within a larger psychiatry or treatment program and/or for leading a specific unit or discipline within a multidisciplinary staff of clinical professionals. In a large Behavioral Health Care department managed by a Service Area Director or Medical Center Director of Psychiatry/Addiction Medicine, the Assistant Manager is responsible for assisting the Director by managing the planning, development, delivery and evaluation/ improvement of a psychiatry program(s) ( i.e., a coordinated continuum of services which are organized and accountable for both clinical and business/financial outcomes and for results in the short- and long-term).
Essential Responsibilities: - Directs clinical staff and manages the daily clinical operations of services in a specific unit or discipline having a multidisciplinary team of clinical professionals.
- Creates collaborative work environment by fostering teamwork and joint problem solving.
- Manages and administers a specific program(s)or clinical service(s) consistent with the objectives of the department and the overall vision, mission and goals of Behavioral Health Care and Kaiser Permanente.
- Recommends personnel for recruitment and hiring.
- Supervises, evaluates and disciplines staff within the unit or discipline.
- Fosters professional development activities among staff supervised.
- Facilitates inter-unit or inter-discipline collaboration for the improvement of care delivery systems and enhanced customer satisfaction.
- Integrates and links assigned service with other departmental and Behavioral Care services/programs, as well as with organizational/strategic goals and objectives.
- Maintains positive relationships with key referral sources and consumers and purchases/ payers.
- Implements continuous quality and performance improvement systems and processes which enhance the ability to meet to stakeholder and customer needs.
- Evaluates programs/services in terms of established performance/clinical measures and/or outcomes; identifies and develops best practices.
- Participates in strategic and focused planning efforts at the departmental level consistent with the achievement of established departmental accountabilities.
- Achieves cost-effective operation for assigned functions/services through the monitoring of budget and expenditures.
- Assures customer satisfaction through periodic, ongoing customer input, investigation of complaints and resolution of customer problems.
- May include responsibility for a clinical caseload (less than 50% of working time.)
Basic Qualifications: Experience
- Minimum three (3) years of clinical experience in psychiatric/mental health treatment program, including supervisory experience.
Education
- Masters degree in professional discipline/area of practice (such as but not limited to clinical psychology, behavioral science, counseling, social work, nursing mental health clinical specialty) required.
License, Certification, Registration
- Licensed Marriage and Family Therapist (California) OR Psychologist License (California) OR Registered Nurse License (California) OR Licensed Clinical Social Worker (California) OR Licensed Professional Clinical Counselor (California)
Additional Requirements:- Knowledge of regulatory standards/requirements.
- Knowledge of community organizations, referral resources.
- Demonstrated interpersonal skills and communication skills.
- Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications: PrimaryLocation : California,Los Angeles,Wateridge Mental Health/Mbr ServicesHoursPerWeek : 40Shift : DayWorkdays : Mon, Tue, Wed, Thu, Fri, Sat, SunWorkingHoursStart : 09:00 AMWorkingHoursEnd : 06:00 PMJob Schedule : Full-timeJob Type : StandardEmployee Status : RegularEmployee Group/Union Affiliation : NUE-SCAL-01|NUE|Non Union EmployeeJob Level : Team Leader/SupervisorJob Category : Behavioral Health, Social Services & Spiritual Care,Southern California Service AreasDepartment : West LA Medical Center - Mental Hlth/Psychiatry-RegClin - 0806Travel : Yes, 10 % of the TimeKaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures. Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments. Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.