Job Summary: Maintains shift accountability for the coordination and facilitation of the delivery of quality patient care on their unit. Encourages staff to achieve high performance standards through education and role modeling. Utilizes knowledge and expertise in participationof case management to provide comprehensive, coordinated, seamless care to patients and their significant others. Resolves conflicts on the Patient Care Unit and uses established conflict resolution techniques to steer and direct care team members towards an amicable solution. Manages Human and Material Resources effectively and efficiently. Directs staff in Performance Improvement activities that improve patient outcomes, patient satisfaction and enhances organizational efficiency. Responsibilities:
- Work directly with the patient care team in identifying and solving patient problems/complaints
- Relay patient information to doctors and communicate with other health team members about a patient's care
- Provide information about care and treatment to patients and families
- Promote an atmosphere which facilitates collaboration and empowerment of staff
- Assess and evaluate staff competency
- Assist with ensuring adequate labor coverage
- Oversight of Preop, OR, Recovery, and Central Processing
Requirements:
- NYS Registered Nurse License required
- Bachelor's Degree in Nursing required, Master's preferred
- BLS and ACLS through the American Heart Association
- Minimum 3 - 5 years of experience in Endoscopy or OR
- Experience in a team-based, collective bargaining environment desirable
- Basic knowledge of regulatory agency requirements
- Ability to establish staffing patterns and staffing schedules required