Location: Greensboro,NC, USA
DescriptionEXAMPLES OF DUTIES - Duties may include, but are not limited to, the following: The Assistant Real Estate Manager is responsible for supporting the Property Management Team in managing all aspects of a portfolio of commercial office, industrial, and retail properties. This role will focus on providing superior customer service to the property tenants and Koury Corporation. Administrative Support - provides administrative support for Property Managers to include Tenant Certificate of Insurance collection and reporting, gross sales reports collection and reporting, to assist with vendor bid packages and maintaining system of contractor and tenant information and filing systems. Tenant Relations-provide customer service to tenants by receiving tenant calls and coordinating requests for services. Follow up with tenants to ensure satisfaction with completed work order requests. Ensure tenant compliance with Lease. Prepare proposals and invoices for additional services and utilities. Coordinate security access information requests and emergency contacts lists. Service Contracts-coordinate service contracts and monitor current contracts to ensure that proper insurance and waiver of lien forms are intact. Operations-coordinate with Property Managers. Generate tenant welcome letter, handbook and move out paperwork. Transfer utilities as required. Responsibility for the day to day management of a small portfolio of properties. Respond 24/7 to any tenant issues or property emergency. Other duties as assigned. We are currently seeking an Assistant Property Manager. This Assistant Property Manager position is involved in all aspects of day to day operations of the Portfolio, including accounting, tenant relations and maintenance and repair. The Assistant Property Manager handles tenant requests and complaints and must be familiar with leases. The Assistant Property Manager assists in the preparation of the budgets and other tasks. The Assistant Property Manager functions at a high capacity within the context of a larger team, supporting leasing initiatives and accounting.RequirementsAbility to comprehend, analyze, and interpret business documents. Ability to effectively respond to issues, inquiries or complaints from tenants and vendors. Able to assist in budget preparation and management. Reconciles tenant work order billings for tenants and management. Ability to solve problems and deal with a variety of options in varying situations. Must have an excellent customer service approach to tenants. Must be able to deal effectively with vendors. Must be highly proficient in Microsoft Word and Excel Knowledge of operational characteristics, services, and activities of property management. Skills: Strong verbal and written communication Self-starter with strong time management, organizational and problem solving skills. Ability to think on one's feet to effectively resolve issues. Solid time management skills with the ability to prioritize, organize and successfully balance multiple tasks and requests. Must be a team player, work well with management, other property managers, lease administration, accounting, Property Technicians and Operations Coordinator. Ability to represent Koury Corporation in a professional manner.Qualifications: Education: High School diploma or equivalent. Associates Degree in real estate, business administration or a related field is preferred. A combination of accounting skills, education and customer service is preferred. Experience: Minimum one year customer service or related industry and/or accounting experience. Other requirements: Must possess a valid North Carolina drivers' license and have a satisfactory driving WORKING CONDITIONS: Environmental Conditions Office environment Field environment Exposure to noise, grease, dust, fumes, and inclement weather Physical ConditionsMay require maintaining physical condition necessary for sitting, standing, and walking for prolonged periods of time; light to moderate lifting and carrying.