Location: Chicago,IL, USA
Essential Functions of the position are detailed below and include any physical requirements below thatAssists the Property Manager and or Multi Building Manager in the overall operation of the assigned property; In the absence of the property manager, is responsible for the management and supervision of the propertyProvides a welcoming and responsive interaction with applicants, residents, residents' guests, staff, vendors, and volunteers; Communicates accurate information regarding funding guidelines in both oral and written communicationProcesses initial housing applications and assesses eligibility utilizing prescribed methods according to funding regulations; Determine applicants' ability to meet funding income and other eligibility guidelinesPrepares and organizes confidential resident files for annual audits following prescribed methods, ensuring all residents files are accurate, organized and in compliance with funding requirements at all timesResponsible for accurate and timely monthly rent collections and proper service of timely notices to residents when rent payment is overdueCompletes all necessary compliance reports and property check requests using the prescribed computerized check request system in a timely manner; Ensures all vendor services are completed accurately and addresses any issues that arise; Prepares work orders, sort's mail, and prepares flyers, as requiredMaintains the applicant wait list for the property per funding guidelines; Maintains contact with wait list applicants to help ensure property maintains full occupancyAids in annual unit inspections and communicates outcomes and issues to property staff as needed; Provides set up and clean up assistance for resident activitiesResponsible for handling and/or coordinating services to resolve any resident / maintenance-related emergencies, as neededAttends and participates in any specialized training by funding bodies in the housing industry and /or Catholic CharitiesPLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.X Kneel and move from sitting, bending, kneeling, or standing multiple times a dayX Push and pull objects up to 25 poundsX Climb up and down up to 6 flights of stairs at a timeX Lift up to 25 poundsX Additional Requirements: Must be able to perform math calculationsOther Requirements Comply with program and/or Agency requirements related to (check all that apply)X Background check, including any program specific requirementsPhysical examinationDrug TestingTB TestingDriver's License and reliable transportationAgency-specified automobile insuranceX Additional Requirements: Computer literacy in Microsoft Word and ExcelImmediate Supervisor: Property Manager or Multi-Building Property ManagerDirectly Supervises: N/AIndirectly Supervises: N/AEducation and Experience Requirements:Relevant Education:Preferred: Associate Degree or equivalent number of college credit hoursMinimum: High SchoolRelevant Experience:Preferred: 2-4 years property Management ExperienceMinimum: 1-2 years property Management ExperienceCertification/Licensure:Preferred: NCHM Certified Occupancy Specialist (COS) certificationMinimum: NCHM Certified Occupancy Specialist (COS) certification to be obtained by the 18-month anniversary of employment