Institute of Real Estate Management
Location: Chicago,IL, USA
Date: 2024-12-12T08:44:24Z
Job Description:
Need a new job or looking to hire an IREM professional? Look here for local opportunities posted by our chapter.For job searches that are national in scope, register today on , an online career resource for real estate management professionals and employers.Job Title:Assistant Property Manager - West Loop submarketFLSA Status:Full Time, Non-ExemptDepartment:Property Management ServicesReports To:Property ManagerSupervises:Property AdministratorTravel:Less than 10 days per yearQUALIFICATIONS:Bachelor's Degree or 3-5 years' experience in commercial property industryProficient with Microsoft Office Suite (Word, Excel, PowerPoint, Teams, and Outlook)Proficient in AdobeAdaptability - Maintain effectiveness in varying environments, tasks, and responsibilities, or with various types of people.Dealing with Ambiguity - Effectively cope with change by shifting gears comfortably, acting without having the total picture, and handling risk and uncertainty comfortably.Strong verbal and written communication skillsBasic accounting skills and knowledgeGood organizational skillsPOSITION SUMMARY:The position will provide first-class property management services and assist the Property Manager in overseeing a portfolio of properties or a major property. Day to day responsibilities include customer service and enhancing tenant relations.ESSENTIAL FUNCTIONS:Provide daily assistance and support to Property Manager in management of portfolioManagement and Tenant relationsProficient in accounting and budgeting toolsProficient in YardiProperty scheduling and communication with tenants and vendorsRESPONSIBILITIES:Assist the Property Manager in supervising on-site staff.Work with the Property Manager to resolve property management issues.Work closely with and supervise Vendors to ensure compliance with service contracts.Recommend and/or authorize vendor contracts as appropriateAssist the Property Manager with the preparation of operating and capital budgets as well as operating expense reconciliations.Assemble, review, and assist the Property Manager in the implementation of the approved operating and capital budgets.Assist Property Manager in the preparation of monthly reports according to owner's needs.Conduct routine property inspections to prevent/identify problems and exposures.Ensure adherence to owners' policies and procedures, as well as compliance with codes, regulations, and governmental agency directives.Assure optimal functioning of building life safety and security systems.Follow established AR/AP guidelines including contacting tenants to follow-up on payment status and assisting Property Manager in lockouts, as necessary.Review and ensure accuracy of accounts payable.Review and ensure accuracy of tenant billings to include monthly rent invoices, billbacks, and submeter billings.Answer telephone as required.Receive work order requests and coordinate with the building technician or vendor as appropriate.Schedule building activity including move-ins/move-outs and verify insurance.Collaborates with Property Manager to maintain personal contact with owners.Ensure compliance with management agreements.Work with the Property Manager to facilitate property management, accounting, marketing, and construction needs.COMPETENCIES:Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is occasionally required to stand; walk; sit and use hands to finger, handle, or feel. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.#J-18808-Ljbffr
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