We are a growing property management company based in Brooklyn, specializing in high-end multifamily rentals across Manhattan and Brooklyn. Due to recent expansion, we are looking for enthusiastic and driven individuals to join our team and help continue this growth. The ideal candidate will be customer service-oriented and highly capable of managing task-driven responsibilities.
Key Requirements:
- Exceptional verbal and written communication skills, with proven customer service experience.
- High energy, a positive attitude, and the ability to stay composed under pressure.
- Strong organizational skills, attention to detail, the ability to multitask, and adaptability to change.
Job Responsibilities:
- Assist in the daily management of a portfolio of multifamily units.
- Support all aspects of building management.
- Serve as a liaison between building management and tenants.
- Keep up to date with property changes and knowledge.
- Ensure the accuracy of building and tenant records.
- Conduct unit inspections when authorized, ensuring compliance with work orders and alterations.
- Monitor rent arrears, track overdue payments, send reminder letters, and review reports with the property manager as needed.
- Respond to phone calls, messages, and emails promptly, within 24 hours.
- Assist with rent collection.
- Help with contractor and vendor selection for tenant repairs.
- Support billing, sales, and lease inquiries.
- Contribute to management reporting.
- Assist with distributing and implementing leases following RSA guidelines.
Knowledge, Skills, & Proficiencies:
- Two (2) years of experience in New York City residential property management is preferred.
- Excellent communication skills and customer service experience.
- Energetic and positive attitude, especially in stressful situations.
- Highly organized, consistent, adaptable, and able to multitask.
- Strong leadership and teamwork abilities.
- Proficiency in Microsoft Office and Windows.
- Experience with MDS, Google Suite, and Yardi is a plus.
Job Type: Full-time
Salary: $50,000 - $75,000 per year, commensurate with experience.
We Offer:
- Competitive salary with performance incentives.
- Comprehensive benefits, including health insurance and retirement plans.
- Generous vacation and paid time off.
- Significant opportunities for professional development and career growth.
Growth Opportunities:
As a rapidly expanding company, we are committed to investing in our employees and providing opportunities for advancement. With a growing portfolio, we encourage team members to take on new challenges, and we offer training and support for professional development. In our small team, you will have the opportunity to influence the direction of our project management team and grow with the company.
Equal Opportunity Employer:
We are an equal opportunity employer and encourage individuals from all backgrounds to apply.