SUMMARYThe Assistant Property Manager supports the Property Manager/Senior Property Manager in enhancing and maximizing the value of the owner's investment in the properties assigned. The Assistant Property Manager is responsible in organizing and coordinating the activities of properties including physical property management, financial and budget reporting, and leasing and marketing.Generally, this position will directly manage 1-2 buildings, while also assisting a Property Manager/Senior Property Manager with their assigned portfolio.At Welltower, GRIT defines us: passion, perseverance, and purpose driving our never-ending pursuit of improvement.
- Go-Getter: Relentlessly self-driven, we tackle challenges head-on, setting ambitious goals and achieving them.
- Rigor: Embracing high standards and challenging work, we strive for solutions that elevate our potential.
- Integrity: With an ownership mindset, we prioritize long-term wins and unwavering accountability.
- Teamwork: We champion collective efforts and shared vision to achieve our goals and exceed expectations.
KEY RESPONSIBILITIES
- Development and preparation of annual property budgets, and the accurate and timely delivery of weekly, monthly, and quarterly management reports.
- Controlling expenses resulting in achievement of approved Common Area Maintenance (CAM) budgets.
- Implementation and monitoring of physical property procedures, controls, and checklists. Enforce rules and regulations of properties and their respective leases.
- Monitor and coordinate the completion of work orders. Conduct required maintenance follow up to ensure all action items identified from inspections and work orders are addressed satisfactorily and timely. Provide assistance as required in coordinating/monitoring construction management, tenant improvement, capital improvement and property renovation projects.
- Maintain current service agreements/work authorizations, vendor certificates of insurance, tenant emergency notification information, building life safety security procedures, as-built drawings, building certificates of occupancy, warranty manuals and other records required for assigned properties.
- Collection of tenant rents. Prepare weekly tenant delinquency report.
- Acquire a working knowledge of all operations and financial policies, procedures, and systems. Ensure the implementation and ongoing utilization of all company policies, procedures and systems required for the effective operation of all assigned properties.
- Provide a wide range of support, including administrative, to a Property Manager, Senior Property Manager.
FOR PROPERTIES DIRECTLY MANAGED
- Establish, and maintain strong working relationships with all hospital officials and tenants. Plan, organize and manage the activities of assigned properties through the optimal utilization of resources to provide the consistent delivery of Outpatient Medical's (OM) Customer Relationship Management Programs and Service Promise to ensure the highest level of tenant satisfaction.
- Manage/oversee the ongoing operations of OM staff and vendors at assigned properties to include administration, maintenance and repair, leasing tours and vacant space marketing, renovation and construction, personnel, and financial activity. Maintain involvement and provide necessary assistance to engineering and project management with capital expenditure projects to include, but not limited to, overseeing vendors, ensuring building rules and regulations are followed, and maintaining ongoing tenant communication and interaction to ensure tenant satisfaction.
- Implement a weekly & monthly maintenance inspection program to monitor the efficiency and condition of building. Conduct required maintenance follow up to ensure all action items identified from inspections are addressed satisfactorily and timely. Maintain an ongoing program for building maintenance and cleaning to include scope, bid and monitoring third party service providers to ensure contracts are adhered to and appropriate service levels are being met at most competitive pricing.
- Prepare/ensure timely completion of monthly and quarterly management reports, to include but not limited to, budget variance reports, reforecasts and income and expense reports with variances noted.
- Responsible for the ongoing collection of tenant rents. Review and approve weekly tenant delinquency report. Develop and implement proactive rent collection and delinquency management measures, promptly elevating any deviations from collection policy to the Property Manager/Senior Property Manager.
OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job.Duties, responsibilities, and activities may change at any time with or without notice.TRAVELTravel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.MINIMUM REQUIREMENTSExperience: Experience in property management of office/commercial buildings preferred. Experience in medical office property management preferred.Education: Bachelor's degree or a minimum of two (2) years of college with experience in property management, marketing/leasing, or real estate required.ADDITIONAL ELIGIBILITY REQUIREMENTSPossession of a valid driver's license.Applicants must be able to pass a pre-employment drug screen.WHAT WE OFFER
- Flexible schedule: Monday-Thursday in office, Friday's optional to work remote
- Competitive Base Salary + Annual Bonus
- Generous Paid Time Off and Holidays
- Employer-matching 401(k) Program + Profit Sharing Program
- Student Debt Program - we'll contribute up to $10,000 towards your student loans!
- Tuition Assistance Program
- Employee Stock Purchase Program - purchase shares at a 15% discount
- Comprehensive and progressive Medical/Dental/Vision options
- And much more!
ABOUT WELLTOWERWelltower, an S&P 500 company headquartered in Toledo, Ohio, is driving the transformation of health care infrastructure. The Company invests with leading seniors housing operators, post-acute providers and health systems to fund the real estate and infrastructure needed to scale innovative care delivery models and improve people's wellness and overall health care experience. Welltower, a real estate investment trust ( REIT ), owns interests in properties concentrated in major, high-growth markets in the United States, Canada and the United Kingdom, consisting of seniors housing, post-acute communities and outpatient medical properties. More information is available at www.welltower.comWelltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/VetEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)