Essential Functions of the position are detailed below and include any physical requirements below that
- Assists the Property Manager and or Multi Building Manager in the overall operation of the assigned property; In the absence of the property manager, is responsible for the management and supervision of the property
- Provides a welcoming and responsive interaction with applicants, residents, residents' guests, staff, vendors, and volunteers; Communicates accurate information regarding funding guidelines in both oral and written communication
- Processes initial housing applications and assesses eligibility utilizing prescribed methods according to funding regulations; Determine applicants' ability to meet funding income and other eligibility guidelines
- Prepares and organizes confidential resident files for annual audits following prescribed methods, ensuring all residents files are accurate, organized and in compliance with funding requirements at all times
- Responsible for accurate and timely monthly rent collections and proper service of timely notices to residents when rent payment is overdue
- Completes all necessary compliance reports and property check requests using the prescribed computerized check request system in a timely manner; Ensures all vendor services are completed accurately and addresses any issues that arise; Prepares work orders, sort's mail, and prepares flyers, as required
- Maintains the applicant wait list for the property per funding guidelines; Maintains contact with wait list applicants to help ensure property maintains full occupancy
- Aids in annual unit inspections and communicates outcomes and issues to property staff as needed; Provides set up and clean up assistance for resident activities
- Responsible for handling and/or coordinating services to resolve any resident / maintenance-related emergencies, as needed
- Attends and participates in any specialized training by funding bodies in the housing industry and /or Catholic Charities
PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.X Kneel and move from sitting, bending, kneeling, or standing multiple times a dayX Push and pull objects up to 25 poundsX Climb up and down up to 6 flights of stairs at a timeX Lift up to 25 poundsX Additional Requirements: Must be able to perform math calculationsOther Requirements Comply with program and/or Agency requirements related to (check all that apply)X Background check, including any program specific requirements.Physical examinationDrug TestingTB TestingDriver's License and reliable transportationAgency-specified automobile insuranceX Additional Requirements: Computer literacy in Microsoft Word and ExcelImmediate Supervisor: Site DirectorDirectly Supervises: N/AIndirectly Supervises: N/AEducation and Experience Requirements:Preferred Qualifications and Skills:Perform math calculations, excel in customer service, computer literacy skills including proficiency in Micrsoft Outlook, Word and Excel. Minimum Qualifications and Skills: Perform math calculations, excel in customer service, computer literacy skills including proficiency in Micrsoft Outlook, Word and Excel.Relevant Education:Preferred: Associate Degree Minimum: High School/ GEDRelevant Experience:Preferred: 2-4 years property Management ExperienceMinimum: 1-2 years property Management ExperienceCertification/Licensure:Preferred: NCHM Certified Occupancy Specialist (COS) certificationMinimum: NCHM Certified Occupancy Specialist (COS) certification to be obtained by the 18-month anniversary of employmentEducation and Experience Requirements:Preferred Qualifications and Skills:Perform math calculations, excel in customer service, computer literacy skills including proficiency in Micrsoft Outlook, Word and Excel. Minimum Qualifications and Skills: Perform math calculations, excel in customer service, computer literacy skills including proficiency in Micrsoft Outlook, Word and Excel.Relevant Education:Preferred: Associate Degree Minimum: High School/ GEDRelevant Experience:Preferred: 2-4 years property Management ExperienceMinimum: 1-2 years property Management ExperienceCertification/Licensure:Preferred: NCHM Certified Occupancy Specialist (COS) certificationMinimum: NCHM Certified Occupancy Specialist (COS) certification to be obtained by the 18-month anniversary of employment