Assistant Store Manager (32nd & 6th) Full-Time
: Job Details :

Assistant Store Manager (32nd & 6th) Full-Time

Work Location: New York, New York, United States of America

Hours: 40

Pay Details: $30.00 - $45.00 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.

Line of Business: Personal & Commercial Banking

Job Description:

The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow and deepen customer relationships by delivering TD's model of convenience, sales and advice, and differentiating with a personalized, connected experience.

Depth & Scope:

• Leads a team of advice and service colleagues in the achievement of individual and Store objectives.
• Provides day-to-day team leadership and work direction.
• Leads the team in overseeing complex sales advice activities.
• Requires knowledge and understanding of financial concepts and a broad range of products and services.
• Responsible for driving and reinforcing Advice activities for the team.
• Possesses comprehensive knowledge of the local market and economic trends.
• Effectively handles critical and/or high-risk issues.
• Drives Advice Behaviors within the team.
• Delivers end-to-end advice to Customers.
• Actively participates in community events.

Education & Experience:

• Undergraduate degree or equivalent experience.
• 2+ years experience working with customers and/or sales.
• Supervisory or leadership experience preferred.
• Demonstrated ability to provide Legendary Customer Service.
• Strong verbal and written communication skills.
• Sales and Operational Management skills.
• Ability to manage competing priorities.
• Proficient in Microsoft Office.

Customer Accountabilities:

• Creates an environment where the team interacts with Customers in a warm and engaging manner.
• Contributes to the achievement of business objectives.
• Leads and reinforces Customer service activities.
• Acts as an escalation point for Customer problem resolution.

Employee/Team Accountabilities:

• Leads and supports a high performing team.
• Ensures colleagues comply with all TDBFG policies.
• Participates in the recruitment and selection process.

OCC Language:

• This position falls within the definition of Loan Originator.
• Must be eligible for employment with a covered financial institution.

Physical Requirements:

• Domestic Travel – Occasional.
• Performing sedentary work – Continuous.
• Sitting – Frequent.
• Walking – Frequent.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.

Who We Are: TD is one of the world's leading global financial institutions. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

Our Total Rewards Package: Our Total Rewards package reflects the investments we make in our colleagues to help them achieve their financial, physical and mental well-being goals.

Accommodation: If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Our Values: At TD we're guided by our purpose to enrich the lives of our customers, communities and colleagues.

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