MISSION CONTRIBUTION:To ensure the efficient and cost-effective operation and stewardship of the Donated Goods Retail (DGR) to maximize profitability and increase training opportunities. FUNCTION:Under the supervision of the Store Manager the Assistant Store Manager is responsible for all aspects of operating a Donated Goods Retail (DGR). Essential Functions:
In cooperation with Store Manager, ensures 100% world-class customer service In cooperation with Store Manager; hires, trains, develops, supervises, and evaluates team members within the framework of Goodwill policies and procedures and job description. In cooperation with Store Manager, develops, trains, and supervises Store Team Members ensuring they are able to perform any of the duties and responsibilities outlined in the position descriptions on a regular or intermittent basis. In cooperation with Store Manager, operates the DGR within budgeted expense to revenue ratios and donor value. In cooperation with Store Manager, ensure good stewardship of all donations through proper handling and processing of incoming donation flow in and out of DGR in accordance with Goodwill Industries of South Mississippi, Inc. policies and procedures. In cooperation with Store Manager, schedules/maintains labor and payroll in accordance with GSM policies and procedures. In cooperation with Store Manager, is responsible for image, maintenance, loss prevention, safety, and security of the DGR in accordance with GSM policies and procedures. Is responsible for: - Cash Handing
- Comment Cards
- Monthly Safety Site Inspection
- Incident/Accident Reports
- Expense Reports
- Submission of Supply Orders
- Team Meeting Minutes
- Weekly scheduler with four weeks scheduled for all team members
- WESA Reports completed in accurate and timely manner.
- MOJO/Work Requests (Facility Maintenance and Information Support).
In cooperation with Store Manager and Program Manager, maintains compliance with Commission on Accreditation of Rehabilitation Facility (CARF) standards. Keeps informed of product knowledge, industry trends, and competitive pricing through comparative shopping of competitors (e.g., full of discount retail, consignment, and second-hand thrift). Performs assigned duties within the framework of our PRIDE Core Values. Attends in-service and related training as assigned by Goodwill leadership. May be asked to participate in activities outside of Goodwill. Performs other duties as assigned by Operations leadership. MINIMUM QUALIFICATIONS:
- Minimum of two years of management supervisory experience in a business (retail) setting preferred.
- Associate's Degree in business or related field preferred.
- Strong leadership, interpersonal, verbal, and written communication skills.
- Basic computer Skills.
PHYSICAL REQUIREMENTS: Able to bend, reach and stand for extensive periods of time and lift up to forty pounds. May be required to life heavier goods/items with the assistance of another team member. SPECIAL REQUIREMENTS:
- Must be available to work evenings and weekends.
- Must have a reliable means of transportation.
- Assistant Store Managers must open the store at least (2) times per week and must close the store at least (2) times per week, on time. This will result in managers opening and closing the store at least (4) days a week.
CRITICAL PERFORMANCE FACTORS (CPF):
PRIDE Core ValuesDonated Goods Guiding Principles Behavioral CPFs. Monthly Store Sales Monthly Rack Production Goals. Monthly Hard Goods Goals Monthly 1 on 1's Monthly Safety Audits