Location: Saint Thomas,ND, USA
Job Description
Entry-Level | Full-Time Hourly Position | Open Availability Required | Previous Related Retail Experience Required.
Location: Kmart Store # 7793 at Lockhart Gardens Shopping Center, St.Thomas, USVI
JOB SUMMARY:
The Assistant Store Manager is responsible for the supervision of salesfloor associates and store processes. Ensures the store team delivers a WOW member experience, follows up to store recovery and has ownership of opening & closing responsibilities. Works with all associates and supports the Store General Manager with the implementation of corporate merchandising directives, operational processes, and ensures human resources initiatives are executed.
Scope of Responsibility:
Supports the Store General Manager by managing store associates and their performance to achieve financial objectives and execute store operations.
JOB DUTIES/RESPONSIBILITIES:
* Assists the Store General Manager in creating and successfully achieving store profit plan by initiating opportunities to drive additional sales while improving margin and expense control.
* Responsible for executing store operations, establishing daily/weekly priorities, following up to associate assigned tasks, and managing store productivity.
* Focuses on member facing activities, core compliance and operational processes to improve customer/member experiences.
* Provides direction and disciplines needed to ensure effective execution of corporate merchandising and sales programs, plus assists in maintaining unit and pricing integrity to maximize sales and profitability.
* Assists associates with member programs such as protection agreements, credit card applications, IR, and Shop Your Way Rewards (SYWR). Proactively addresses associate outliers as measured by our outlier reporting.
* Gives guidance and training to associates on how to display merchandise, apply selling skills, and improve service standards. Consistently provides a sense of urgency to complete task assignments.
* Creates a work environment that fosters open communication, encourages feedback from the store team, and reacts to suggestions in a timely and as needed confidential manner.
* Provides Store General Manager with fact based, real time feedback on opportunities and solutions that will support and benefit the business .
* Cultivates a high performing team through ongoing performance management. Partners with the Store General Manager and store leadership team to identify and develop high potential internal leaders of the future.
* Responsible for making employment decisions regarding hiring, promoting, demoting, and terminating; conducts performance appraisals and developing associates.
* Follows MPS guidelines training all associates to take appropriate action to minimize waste by following MC&C guidelines and demonstrates good use of following all MPS standards.
* Demonstrates members first leadership by greeting and offering assistance to members per the 10 foot rule; taking members to the merchandise and offering suggestive sales when needed.
* Performs other duties as assigned.
Education Experience: HS Graduate or Equivalent.
Years of Related Experience:3-4 Years
License/Certificate Required: No
Driver's License Required: Yes
Travel Requirements: None
Age Requirement:18+