SummaryMarine Corps Community Services (MCCS) is looking for the best and brightest to join our Team!MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
This job is open to- The publicU.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agencyOpen to Public
DutiesWhat To Expect
- Leads a productive, efficient and effective operational shift within a Marine Corps Exchange (MCX) store. Supervises the productivity of all teams throughout an operational shift. Partners with Operations Manager and Store Manager to scope, plan and lead general merchandising strategy, brand integrity and service levels throughout the store operation. Ensures proper scheduling, staffing coverage and training of team members.
- Monitors MCX logistics and backroom processes in the absence of an Operations Manager and Backroom Manager ensuring effective operations while developing store-level accountability and process management. Ensures the successful execution of corporate service programs, promotions and other events as well as daily and weekly Dress Blue Experience standards at all customer touchpoints. Leads a team-centric environment.
- Consistently champions, communicates and represents the MCX brand standards. Communicates effectively with other teams to address deficiencies with brand standards while providing education, coaching and positive reinforcement to all store team members. Identifies and reduces all risks of loss and/or theft. Actively engages in organizational training opportunities that develop personal and professional skills related to: time management, emotional intelligence, interpersonal skills, career planning, public speaking and small group leadership.
- Supervises employees to include: assigning and distributing work, scheduling, coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave; recommending and completing personnel actions; completing performance reviews and signing timecards; training employees. Must be alert to alcohol abuse, and take appropriate action. Assists in developing and ensuring the implementation and control of an adequate, effective and appropriate training plan for all personnel.
- Has keyholder responsibility: opening and closing stores and receiving products. May require food handling safety training, handling and certification. May require training and handling of Western Union and other customer services offered. May require light custodial duties, light lifting of merchandise, stocking, setting planograms, price changes, inventory counts and corrections.
Requirements Conditions of Employment- See Duties and Qualifications
EVALUATIONS:
Qualifications- BACHELOR'S DEGREE from an accredited college or university in business management or a related field appropriate to the work of position AND THREE YEARS of experience in the occupation, or a related field or work area, OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR appropriate experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above.
- At least two years of supervisory experience working in a leadership role related to store operations, sales floor leadership and/or operational performance.
- Positive attitude with a genuine desire to work in a customer focused environment. Ability to train operating standards and procedures for service, service recovery and store brand as well as work within the position to execute these standards properly and coach others within the team to do so with a high degree of skill and confidence. Ability to work in a high-performance atmosphere with commitment to service goals. Ability to multi-task with high quality follow-up and holding teams accountable to results.
- Attention to detail is required.
Additional informationGENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with TA stamped in red on front of card.INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
- BenefitsA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:•Stability of Federal Civilian Service•People with passion for doing work that matters•Quality of Work Life Balance•Competitive Pay•Comprehensive Benefit Packages•Marine Corps Exchange and Base Facility PrivilegesReview our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.
- BenefitsA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:•Stability of Federal Civilian Service•People with passion for doing work that matters•Quality of Work Life Balance•Competitive Pay•Comprehensive Benefit Packages•Marine Corps Exchange and Base Facility PrivilegesReview our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
- Required DocumentsAs a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.Varies - Review OTHER INFORMATION If you are relying on your education to meet qualification requirements:Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees fromschools accredited by accrediting institutions recognized by the U.S. Department of Education.Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
- How to ApplyStep 1: All applications MUST be submitted online via the MCCS Careers website: to this site, find the job, and apply.Step 2: Submit application and/or upload resume at the above website.It is the applicant's responsibility to verify that information entered, uploaded, or submitted is received, legible, and accurate.HR will not modify applications, resumes, or add missing attachments.To return to a previous or incomplete application, log into your MCCS user account.Resumes/applications emailed or mailed will not be considered for this vacancy announcement.To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.Required Documents:*Education/certification certificate(s), if applicable.*If prior military, DD214 Member CopyAgency contact informationQUANTICO MCCSPhone703/784-3454Email...@usmc-mccs.orgAddressQUANTICO MCCSMARINE CORPS COMMUNITY SERVICESATTN: PERSONNEL OFFICER QUANTICO, VA 221345001USANext stepsAll applicants who submit an application via our Careers page at will be able to view their application status online.
- Fair and TransparentThe Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Criminal history inquiries
- Equal Employment Opportunity (EEO) Policy
- Financial suitability
- New employee probationary period
- Privacy Act
- Reasonable accommodation policy
- Selective Service
- Signature and false statements
- Social security number request
Required DocumentsVaries - Review OTHER INFORMATION
If you are relying on your education to meet qualification requirements:Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees fromschools accredited by accrediting institutions recognized by the U.S. Department of Education.Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to ApplyStep 1: All applications MUST be submitted online via the MCCS Careers website: to this site, find the job, and apply.Step 2: Submit application and/or upload resume at the above website.It is the applicant's responsibility to verify that information entered, uploaded, or submitted is received, legible, and accurate.HR will not modify applications, resumes, or add missing attachments.To return to a previous or incomplete application, log into your MCCS user account.Resumes/applications emailed or mailed will not be considered for this vacancy announcement.To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.Required Documents:*Education/certification certificate(s), if applicable.*If prior military, DD214 Member Copy
Agency contact informationQUANTICO MCCSPhone703/784-3454Email...@usmc-mccs.orgAddressQUANTICO MCCSMARINE CORPS COMMUNITY SERVICESATTN: PERSONNEL OFFICER QUANTICO, VA 221345001USA
Next stepsAll applicants who submit an application via our Careers page at will be able to view their application status online.
Fair & TransparentThe Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Criminal history inquiries
- Equal Employment Opportunity (EEO) Policy
- Financial suitability
- New employee probationary period
- Privacy Act
- Reasonable accommodation policy
- Selective Service
- Signature and false statements
- Social security number request