Location: San Antonio,TX, USA
SEASONAL POSITION
At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!
This position will run May 1 - August 15, 2025. To be considered for this position, applicants will need to be available 7:00 AM - 4:30 PM, Monday - Friday throughout the duration of the program.
What you get to do:
As an Associate Supervisor for the Day Camp programs, you'll make a significant contribution to our overall camper experience by helping train and mentor camp counselors; supervise the day-to-day operations of the camp programs; and create a healthy and safe environment for both campers and staff. In all you do, you'll enthusiastically represent SeaWorld by displaying a positive attitude, high level of energy and commitment to quality. You will also:
* Conducts camp counselor performance evaluations and provides coaching
* Participates in staff training.
* Supervises and is responsible for day-to-day operations, scheduling, and logistics of camp programs
* Monitors the health and safety of campers and camp counselors
* Responsible for assisting with the daily operation of the Day Camp programs as the Duty Manager
* Ensures excellent customer service by responding to customer requirements, expectations, and needs
* Monitors and enforces all SeaWorld and department policies
* Adheres to ACA guidelines, SeaWorld Connections and standards
* Other duties as assigned.
What it takes to succeed:
* You must be at least 21 years old
* Have a high school diploma, or equivalent; Some college experienced is strongly preferred.
* Have a minimum of 3-6 months experience as a camp director and/or assistant director and/or program activity director at a day or resident camp or equivalent counselor experience
* Have a valid Texas driver's license; visiting students and military must have valid driver's license from state of residency with a good driving record and able to provide a copy of the DMV report
* Have strong verbal and written communication skills
* Be comfortable working in a fast-paced, camper-centric environment and able to interact and provide quality customer service to camper parents as needed
* Be able to positively interact with guests and co-workers of all ages, different ethnic/cultural backgrounds and/or language, and individuals with special needs
* Work well within a team structure
* Be able to sit, stand and walk for prolonged periods of time
* Be able to lift or move up to 40 lbs
* Be able to work outdoors exposed to sunny, wet and humid conditions.
* Be able to use computer and camp specific programs including CampDoc
* Previous SeaWorld Day or Resident Camp Counselor experience strongly preferred
* Have 5 days of unrestricted availability to include weekends, holidays, early mornings and late evenings
* Flexibility in working varied hours, including nights, weekends, and holidays
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
* FREE park admission
* Discounts on park admission tickets and passes for family and friends
* Park discounts on food, merchandise, etc.
* Scholarship opportunities
* Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.