Location: Bradenton,FL, USA
Job Summary - Associate Account Manager
Responsible for making sure customers and Sales Account Managers needs are being met and understood by each department within the company.
Essential Job Functions*
Provide internal support to sales team by facilitating internal information and requests
Set up new customer and locations.
Ensure efficient sales processes
Internal management of new launches with customers
Contact person for any internal logistical issues
Manages all electronic data pertaining to customer websites
Subject matter experts on their customers retail systems
Internal management of customer price increases/profiles
Manage projects to achieve sales goals and objectives.
Collaborate with Account Manager on customer presentations
Collect & analyze data concerning customer behaviors to understand changing needs
Develops professional business relationships with an assigned customer base
Provides guidance and direction to the sales team in navigating with internal departments
Develop a partnership with our customers to maintain old business and acquire new customers.
Develop a relationship with internal and external customers built on trust and integrity.
Provide a superior level of service to existing accounts
Internal contact for customers to come to with any questions or problems
Assist the Sales managers with their needs for the customers
Ensure all work is completed and on time
* This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.
Education & Experience
College degree or equivalent work-related experience.
Competencies - Knowledge, Skills, and Abilities
Personal Leadership
Internal & external Customer Service
Communications
Teamwork
Result-Oriented
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