Associate Business Analyst - North America
: Job Details :

Associate Business Analyst – North America

OverIT at a glance

Our mission is to empower our customers to build warm, safe, and sustainably thriving communities.

We achieve this by offering a state-of-the-art Field Service Management software platform tailored for managing linear assets, combined with the expertise of our industry leaders and the latest technological advancements.

At OverIT, a career is more than just a job – it's an opportunity to unlock your full potential in an environment fueled by growth and innovation. As part of a dynamic SaaS company on a mission to become a global leader in the Field Service Management landscape, you will find yourself at the heart of a great workplace that is as committed to your development as it is to our shared success.

Our growth is driven by our customers and partners, inspired by our talented team, and grounded in our commitment to give back to the community. Our journey is guided by four core values: trust, customer success, excellence, and simplicity.

Job Overview

As an Associate Business Analyst, you will collaborate with our customers and business partners, reporting directly to the Manager of reference, to collect and analyze requirements and draw up functional and technical documentation. According to your seniority level, you will also supervise the technical implementation of the required business solution, monitor the progress of projects, and determine timing, deadlines, and results compared to the initial plan.

Key Responsibilities

• Understanding of global customer's business processes and needs;
• Leading business workshops and collecting customers' requirements;
• Translating functional requirements into functional specifications and documents;
• Overseeing OverIT's product implementation;
• Designing and executing functional & integration testing;
• Designing and supporting User Acceptance Tests;
• Training customers and partners on product functionalities.

Required Experience and Skills:

• Degree in Management Engineering or related subjects, such as Computer Science and Statistics;
• Experience in writing functional specification documents;
• Experience with defining and carrying out test plans to make sure the software developed fulfills the business requirements defined;
• Experience with planning and designing integration solutions to integrate with enterprise systems using Soap & REST web services;
• Experience with SQL (access, retrieve, manipulate and analyze data);
• Analytical skills and ability to break down complex problems and activities;
• Experience with Agile methodology;
• Experience participating in complex, international projects;
• Experience with customer-facing consultation;
• English Fluent
• Ability and willingness to travel for international business trips;
• Good communication and interpersonal skills

Why join us

Flexible Location: You have the freedom to choose where you work.

Learning Path: We support continuous learning by providing free access to e-learning platforms and participation in training courses.

Dynamic Environment: Thrive in a stimulating, young, innovative, and global workplace designed to unleash your full growth potential.

Time Off When You Need It: Benefit from our self-managed paid time off (PTO) program.

Comprehensive Benefits: Enjoy healthcare options for you and your family, long and short-term disability, 401(k) benefits, and more.

At OverIT, we value diversity and are committed to providing equal employment opportunities regardless of religion, age, disability, sexual orientation, gender identity or expression, ethnicity, or national origin.